Billing Specialist

Billing Specialist

At Workplace Options (WPO), we deliver human-centric solutions that empower people to thrive personally and professionally. With a global team of more than 4,800 professionals, we provide real-time emotional support, therapy, coaching, mindfulness, and family services to millions worldwide. Since 1982, we’ve partnered with employers, health plans, and insurers to design flexible, forward-thinking programs that evolve alongside today’s changing workforce. 

Today, we support 160 million people across 150,000 organizations, including over half of Fortune 500 companies. Now part of the TELUS Health family, we are expanding our global impact by combining decades of wellbeing expertise. Together, we’re building healthier, more resilient organizations—one person at a time. 


Current opportunity: Billing Specialist


Location: Bangalore
Shifts: Monday - Friday 7pm-4am
Hybrid/Remote: This will be a hybrid position
Salary: 5.5 lacs per annum plus night shift allowance


What you will do:

The Billing Specialist assists the Workplace Options Provider Relations Department by receiving, logging, and processing provider invoices for payment.  This position reports to the Billing Team Lead.


Job Responsibilities: 

• Receive, log, review and process provider invoices for payment.
• Identify provider needs and be able to respond to and resolve payment inquiries.
• Communicate/respond to providers in a professional manner regarding their payment status.
• Match the appropriate invoice with a client’s case using our proprietary case management system.
• Enter provider information into our database/case management system.
• Maintain strict confidentiality of our clients’ information, proactively manage workload.
• Any additional tasks pertinent to the position, as deemed appropriate by management.

Qualifications/Skills: 

• Any bachelor’s degree. 
• Excellent interpersonal, written, and oral communication skills.
• Ability to work effectively as a team member in a team environment.
• Comfortable in a fast-paced work environment.
• Ability to multitask while maintaining a high level of quality and productivity.
• Ability to navigate proficiently in varying databases and on the internet.

What we offer:

At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:

Benefits - Group Mediclaim Insurance for 6 lacs INR, Accident Insurance, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange program, Comprehensive training provided for this position.

At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive.

We will continue to take action to ensure we achieve equitable and measurable outcomes.
We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.

For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience

Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).

Experience Level

Entry Level