Solution Advisor - Retail Planning

Solution Advisor - Retail Planning

Overview

We are seeking a Sr. Solution Advisor to join our Supply Chain Advisory team. The Sr. Solution Advisor will support the development and delivery of customer-focused, cost-effective, and innovative supply chain solutions. This role contributes to customer satisfaction and success by supporting solution design, delivering insights, and assisting in the deployment of tailored Retail planning and optimization capabilities aligned to customer business needs.

The role requires deep expertise in Retail industry domain and SAAS Planning solutions, encompassing Merchandise Financial Planning, S&OP, Assortment Planning, Demand Planning, Allocation & Replenishment Planning and Order management. Require Industry consultative selling skills to prescribe advanced SAAS solutions to specific business requirements, demonstrating how AI/ML enabled Retail Planning solutions will optimize financial plans, category assortments, channel inventory and provide real-time visibility.  Must be fluent in connecting these solutions to operational KPIs, lead business process blueprinting workshops, prescribe industry leading business practice process and deliver compelling demos that illustrate a unified strategy for reducing costs and improving service levels across Retail functions.

What you’ll do

• Serve as a trusted advisor to customers by offering strategic insights and practical Blue Yonder solutions that meet business requirements.
• Ability to present additional solutions to current customers to solve their business needs.
• Participate in customer engagements, discovery workshops, and design sessions, documenting requirements and assisting in solution blueprinting.
• Provide foundational subject matter expertise across supply chain planning & management, operations, and supporting technologies.
• Assist with demos of Blue Yonder solutions using prepared business stories and data, including basic configuration or data load support.
• Conduct analysis and contribute to recommendations that align configuration decisions with operational and financial outcomes.
• Collaborate with sales, consulting, and product teams to support customer adoption activities and ensure alignment during the project lifecycle.
• Maintain working knowledge of Blue Yonder solutions, industry trends, and competitive dynamics.
• Build strong working relationships with customers by delivering high-quality work and supporting their implementation journey.
• Identify potential opportunities for enhancement or expansion and escalate observations to senior team members.

Key Skills

• Know how to deploy and configure SaaS solutions; understand change management impacts, how to operate the solutions, integration points, customization options, and project lifecycle (discovery and design to go-live and post-deployment support).
• Ability to lead a blueprinting exercise.
• Ability to deliver Blue Yonder demo using business stories, business impact, and differentiation; can support tag changes and data uploads to support customer demos.
• Demonstrates in-depth solution functionality across one or many solutions; can tailor use cases to client priorities.
• Skilled at connecting configuration decisions to operational and financial outcomes.
• Maintains competitive differentiation knowledge and can effectively position Blue Yonder as a market leader.
• Understands technical architecture, APIs, and integration strategy within the broader enterprise ecosystem.
• Ability to align data flows, interoperability, and system design to ensure scalability.
• Skilled in linking technology design to business KPIs.
• Serves as a trusted advisor in process transformation discussions; guides customers through workflows, ensures alignment to reference architectures, and supports design authority governance during implementations.

What we are looking for

• Bachelor’s degree in Supply Chain, Retail Business or related field.
• A minimum of 6 years of experience in a customer-facing Omni channel Retail planning solution advisor or consultative sales role.
• Proven track record of developing and delivering customer-centric solutions that drive measurable impact.
• Excellent communication, interpersonal and presentation skills, with ability to influence both technical and executive audiences.
• Ability to think creatively, strategize, and execute in a fast-paced and dynamic environment.
• Strong customer focus and commitment to exceeding customer expectations.
• Experience with Blue Yonder's products and solutions is strongly preferred.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Experience Level

Senior Level