Manager, Global Clinical Solutions I

Manager, Global Clinical Solutions I

Job Title: Manager, Global Clinical Solutions I

• Global Career Level: D

• Role Type: Individual Contributor

• Location: Bangalore

• Work Type: Hybrid

• Total years of Exp: 6-10 years

About AstraZeneca:

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialisation of prescription medicines targeting some of the world's most serious diseases. We are committed to delivering life-changing medicines while creating an environment where employees can thrive and grow.

Introduction to role:

Global Clinical Solutions (GCS) drives the delivery of services and technology for AstraZeneca for its internal and external stakeholders.

The Manager, GCS supports teams to improve process effectiveness and performance in operational processes/procedures within the department, as well as providing support and guidance in the development of processes owned by Global Clinical Solutions. 

Individuals with this job will coordinates/lead and deliver GCS services across projects and/or other activities that enable delivery of Clinical Development programs to time, cost, and quality across all delivery models. They may be assigned one or more roles relating to the development and maintenance of processes, systems and services. All Managers, GCS will lead and project manage improvement projects as needed.

Accountabilities:

As the member of a specific activity team the Manager, GCS: 

1. Coordinates and delivers GCS services and coordinates life cycle management and business continuity for projects services and technology. Provides expert support to user communities including

• I. conducting relevant process/system/tool trainings 

• II. facilitating knowledge sharing 

• III. establishing of best practice 

• IV. ensuring communication with relevant stakeholders across GCS and AZ 

2. Conducts critical analyses of processes and tools to define business usage. Finds opportunities to improve efficiency and effectiveness of systems, services, and processes. Also reduces business continuity risks. Contributes to and/or develops arguments for continuous improvement projects 

3. Leads or manages business improvement projects according to lean principles, including planning, prioritizing, implementing and tracking delivery 

4. Acts as a source of knowledge in one or more areas of GCS 

5. Supports the implementation of changes to improve the way various functions and teams perform 

6. Evaluates and monitors the performance and efficiency of programs to ensure that program implementation is on target 

7. Responsible for training colleagues to use continuous improvement in the new ways of working and embed change culture 

8. Grows capabilities, applies new approaches to improve work; and has positive impact on team performance creating learning opportunity for others 

9. Responsible for knowledge management of continuous improvement activities and ensuring that the knowledge is used in the selection and execution of future activities.

Essential Skills and Experience:

• University degree in related discipline, preferably in biological science or healthcare-related fields, such as medicine or nursing.

• Clinical domain knowledge, Manual testing, IRT/RTSM, User Acceptance Testing (UAT), HP ALM or JIRA

• Ability to work collaboratively; proven organizational and analytical skills, and proven skills to deliver to time, cost and quality

• Good project management skills

• Excellent knowledge of spoken and written English

• Strong business communication, stakeholder management and presentation skills

• Well-developed organisational and interpersonal skills

• Ensures risks and issues management to ensure effective delivery. Expertly utilises blocking issue routes and governance to gain traction and deliver rapid solutions 

• Shares lessons learned and guideline recommendations with relevant collaborators to drive continuous improvement 

• Builds relationships and achieve results without line management input

• Curious and self-motivated
  

Desirable Skills and Experience

• Expert in their relevant service

• Experience of applying standard process improvement methodologies (e.g. Lean Six Sigma) to identify root causes of process issues and identify areas of process improvement

• Some experience of Quality Systems and Quality Management, including process definition and process improvement, ideally within an Information Systems environment

• Experience in multiple fields of clinical development

• At least 2 year experience in Drug Development within a pharmaceutical or clinical background

• Understanding ICH GCP guidelines in relation to study delivery

• Experience of working in a global organisation with complex/geographical context
  

Why AstraZeneca

At AstraZeneca, your work directly impacts patients while allowing you to grow alongside experts who blend science, technology and innovation. You will collaborate across clinical, data, technology and operations functions to improve how studies are conducted, from evidence generation to successful product delivery.

We value ambition, curiosity and collaboration, fostering a culture where people are empowered to take informed risks, learn quickly and scale successful solutions. Diverse perspectives and cross-functional teamwork enable us to transform bold ideas into practical outcomes that advance medicine and careers.

Call to Action

Own this opportunity to elevate how clinical development operates at scale and help accelerate the delivery of better medicines to patients worldwide.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. 

Join us in our unique and ambitious world. 

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We align with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements. 

Date Posted

14-Aug-2026

Closing Date

13-Aug-2026

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

Experience Level

Mid Level