Platform Administrator

Area(s) of responsibility

Job Title - Veeva Vault RIM Platform Administrator
Experience: 5–8 Years 
Location: Offshore Any Birlasoft Location

Key Responsibilities
Platform Administration
•    Administer and maintain the Veeva Vault RIM platform, ensuring high availability, security, and operational stability.
•    Perform platform configuration, release management, and environment promotion activities.
•    Support platform upgrades, configuration deployments, and regression validation.
Vault Configuration
•    Configure and maintain Document Types, Object types, Fields, Picklists, Lifecycles, Workflows, Document Naming Rules, and Business Rules.
•    Configure standard and custom business objects and document classifications.
•    Manage Vault Configuration Packages and environment deployments.
•    Configure document lifecycle states and state transitions.
Security & Access Management
•    Configure and administer Role-Based Access Control (RBAC).
•    Manage Security Profiles, Permission Sets, User Roles, Dynamic Access Control, Groups, and Domain Security.
•    Provision and deprovision users and service accounts.
•    Implement least-privilege access aligned with compliance requirements.
Metadata & Business Object Management
•    Design and maintain metadata models supporting Regulatory business processes.
•    Configure and manage standard and custom business objects.
•    Maintain object relationships, reference fields, parent-child hierarchies, and object dependencies.
•    Support metadata governance and data quality initiatives.
API & Integration Support
•    Support integration using Veeva Vault REST APIs, Direct Data API, VQL, Export Document Versions API, and Audit Trail API.
•    Configure and troubleshoot API integrations with enterprise applications and AWS cloud services.
•    Support metadata extraction, document export, and archival initiatives.
•    Monitor API usage and assist in performance optimization.
Migration & Archival Support
•    Support document, metadata, audit trail, and business object extraction for migration and archival projects.
•    Generate Vault Configuration Reports and Configuration Migration Packages.
•    Validate migration completeness through reconciliation and metadata verification.
•    Support system decommissioning activities.
Compliance & Validation
•    Ensure platform configuration complies with GxP, 21 CFR Part 11, and internal quality standards.
•    Support Computer System Validation (CSV), audit readiness, and inspection activities.
•    Maintain configuration documentation, SOPs, and validation artifacts.
Platform Monitoring & Support
•    Monitor Vault background jobs, integrations, and platform health.
•    Troubleshoot platform configuration, security, and workflow issues.
•    Provide L2/L3 production support and incident resolution.
•    Collaborate with Veeva Support to resolve platform-related issues.
Preferred Skills
•    Experience with enterprise migration or archival projects.
•    Experience integrating Veeva Vault with AWS or other cloud platforms.
•    Knowledge of Amazon S3, AppFlow, or middleware platforms.
•    Familiarity with Agile delivery methodologies.
•    Experience supporting regulated Life Sciences organizations.
Qualifications
•    Bachelor's degree in Computer Science, Information Technology, Life Sciences, or a related discipline.
•    Veeva Vault Administrator Certification or Veeva Vault Configuration Certification (preferred).