Housekeeping Supervisor

JOB DESCRIPTIONHousekeeping Staff Cum SupervisorPositionHousekeeping Staff Cum Supervisor

DepartmentHousekeeping / Facility Management

Reporting ToOperations Manager / Administration / HOD

Job PurposeTo supervise and actively participate in housekeeping activities to ensure the hospital premises are clean, hygienic, safe, and well-maintained at all times. The role includes managing housekeeping staff, monitoring cleanliness standards, and ensuring proper housekeeping procedures are followed throughout the hospital.

• Key Responsibilities1. Housekeeping OperationsEnsure cleanliness of patient rooms, corridors, reception areas, washrooms, waiting areas, offices, stairs, and other hospital premises.
• Perform housekeeping duties when required, including sweeping, mopping, dusting, cleaning, and waste collection.
• Ensure proper cleaning and disinfection of hospital areas as per hospital protocols.
• Ensure washrooms are cleaned regularly and maintained with adequate supplies.
• Monitor cleanliness of high-traffic and patient-care areas throughout the day.
• 2. Supervision of Housekeeping StaffAllocate daily duties and areas of responsibility to housekeeping staff.
• Monitor staff attendance, punctuality, grooming, uniforms, and work performance.
• Ensure adequate housekeeping staff are available in each shift.
• Train housekeeping staff on cleaning methods, hygiene, infection-control practices, and safety procedures.
• Guide and correct staff whenever housekeeping standards are not maintained.
• Report repeated negligence or misconduct to the reporting authority.
• 3. Hospital Hygiene & Infection ControlFollow hospital infection-control and hygiene protocols strictly.
• Ensure proper use of disinfectants and cleaning chemicals.
• Ensure proper segregation and disposal of waste as per hospital policy.
• Maintain special attention to patient-care areas, procedure rooms, laboratories, and other sensitive areas.
• Report spills, contamination, damaged equipment, or safety hazards immediately.
• 4. Cleaning Materials & InventoryMonitor the availability of cleaning chemicals, mops, gloves, garbage bags, tissues, toiletries, and other housekeeping materials.
• Maintain proper stock records and inform the concerned authority before materials are exhausted.
• Ensure housekeeping equipment is properly used, cleaned, and stored after use.
• Avoid unnecessary wastage of cleaning materials.
• 5. Daily Inspection & ReportingConduct regular rounds of the hospital to check cleanliness and housekeeping standards.
• Attend to complaints related to cleanliness immediately.
• Maintain daily housekeeping checklists and inspection records.
• Report major issues, shortages, staff absenteeism, and maintenance requirements to the reporting manager.
• Coordinate with the maintenance team for housekeeping-related repair requirements.
• Required SkillsGood knowledge of housekeeping and cleaning procedures.
• Basic knowledge of hospital hygiene and infection-control practices.
• Good supervisory and team-management skills.
• Ability to allocate duties and manage staff effectively.
• Good communication and problem-solving skills.
• Ability to work under pressure and handle emergency requirements.
• Disciplined, responsible, and service-oriented attitude.
• Educational QualificationMinimum 10th / 12th standard preferred.
• Any housekeeping or facility-management certification will be an added advantage.
• Experience2–5 years of experience in housekeeping.
• Previous experience as a housekeeping supervisor in a hospital, hotel, healthcare facility, or commercial establishment will be preferred.
• Working ConditionsWillingness to work in rotational shifts.
• Must be available for emergency housekeeping requirements when necessary.
• Must follow hospital safety, hygiene, infection-control, and waste-management protocols.
• Should maintain professional behaviour while interacting with patients, attendants, doctors, nurses, and other hospital staff.
• Key Performance Indicators (KPIs)Overall cleanliness and hygiene of the hospital.
• Timely completion of assigned housekeeping duties.
• Proper supervision and utilization of housekeeping staff.
• Compliance with infection-control and cleaning protocols.
• Proper maintenance and availability of housekeeping materials.
• Reduction in housekeeping-related complaints.
• Proper completion of daily cleaning and inspection checklists.