Technology Support Engineer

Technology Support Engineer

Project Role : Technology Support Engineer
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Oracle Database Administration (DBA)
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
We are seeking an experienced Oracle Database Engineering Specialist with strong expertise in Oracle database architecture, automation, platform engineering, and application onboarding. The candidate will be responsible for designing scalable database solutions, driving automation initiatives, enabling seamless application onboarding, optimizing database performance, and providing strategic recommendations to support business growth.


Roles & Responsibilities:
- Database Architecture & Application Onboarding
Design and architect Oracle database solutions for new application onboarding.
Analyze application requirements and define database infrastructure, high availability, backup, recovery, and security strategies.
Collaborate with application, infrastructure, and cloud teams to ensure smooth onboarding and production readiness.
Conduct capacity planning and performance forecasting for new and existing applications.
Automation & Engineering
Lead automation initiatives for Oracle Database administration activities.
Develop and maintain automation solutions for:
o Oracle PSU/RU patching
o Database provisioning
o User management
o Health checks
o Backup validation
o Database refresh and cloning
o Performance monitoring and reporting
Create reusable automation frameworks using Shell, Python, Ansible, PowerShell, or equivalent tools.
Drive continuous improvement initiatives to reduce manual effort and improve operational efficiency.
Oracle Database Administration
Manage Oracle 19c/21c databases in enterprise environments.
Administer RAC, ASM, Data Guard, RMAN, GoldenGate, and OEM environments.
Perform database upgrades, migrations, patching, and lifecycle management.
Ensure database availability, reliability, and compliance with enterprise standards.
Delphix Administration
Manage Delphix virtualization environments.
Design and maintain automated database refresh and cloning solutions.
Optimize non-production database provisioning processes.
Support DevOps and testing teams through rapid database delivery capabilities.
Proactive Consulting & Business Alignment
Understand business and application growth trends.
Anticipate future database requirements before they become operational risks.
Provide strategic recommendations for:
o Capacity growth
o High availability
o Disaster recovery
o Cloud migration
o Infrastructure optimization
Act as a trusted advisor for application teams and business stakeholders.


Professional & Technical Skills:
Oracle Database Administration (11g/12c/19c/21c)
Oracle RAC, ASM, Data Guard, RMAN
Delphix Administration
Application Onboarding & Infrastructure Design

Additional Information:
- The candidate should have minimum 12 years of experience in Oracle Database Administration (DBA).
- This position is based at our Bengaluru office.
- A 15 years full time education is required.