Restaurant Captain

Job SummaryWe are seeking an experienced and customer-focused Restaurant Captain to supervise restaurant operations, lead service staff, and ensure an exceptional dining experience for guests. The ideal candidate will coordinate with the kitchen and service teams, maintain service standards, and handle customer concerns professionally.

• Key ResponsibilitiesSupervise and coordinate the activities of waiters and service staff.
• Ensure excellent customer service and guest satisfaction.
• Welcome guests and assist with seating arrangements.
• Take orders and ensure timely food and beverage service.
• Handle customer complaints and resolve issues promptly.
• Monitor staff performance and provide guidance when needed.
• Coordinate with kitchen staff to ensure smooth operations.
• Maintain cleanliness, hygiene, and service standards.
• Assist in training new team members.
• Ensure compliance with company policies and food safety regulations.
• RequirementsMinimum qualification: 12th Pass or Graduate.
• Minimum 1 year of experience in a restaurant, hotel, or hospitality environment.
• Strong communication and leadership skills.
• Ability to manage teams and work in a fast-paced environment.
• Good customer handling and problem-solving abilities.
• Basic knowledge of restaurant operations and POS systems.
• BenefitsCompetitive salary package.
• Service charge and incentive opportunities.
• Career growth and training opportunities.
• Friendly and professional work environment.

Preferred CandidatesCandidates with prior experience in restaurants, hotels, cafés, or fine-dining establishments are highly encouraged to apply.