Customer Support Non-Voice - Fresher Walk-in

The candidate will be responsible for handling students who are referred/sent by our organization for registration. The primary responsibility is to personally receive the students at the campus, guide them through the registration process, coordinate with the college team, and ensure that the student's registration is completed smoothly.

This is an on-ground student support and coordination role, not a sales or counseling role.

Key Responsibilities

Candidate Handling

* Receive candidates who are sent/referred by our organization .

* Coordinate with candidates before and during their campus visit.

* Welcome and assist candidates when they arrive at the college.

* Accompany and guide candidates throughout the registration process.

* Ensure candidates know where to go and whom to meet for each registration requirement.

* Assist candidates in completing the necessary registration formalities.

Registration Support

* Help candidates with registration forms, documents, payments, and other required formalities.

* Ensure that candidates do not face unnecessary difficulties during the registration process.

* Check whether the candidate has completed all required registration steps.

* Follow up on any pending documentation or registration formalities.

Internal Coordination

* Coordinate closely with our academic counselors/admission team.

* Receive candidate details and instructions from the internal team before the student's visit.

* Keep the internal team updated about the candidate's registration status.

* Inform the team immediately if there are any issues, delays, or additional requirements from the college.

* Maintain proper records of candidates who have visited and completed registration.

We are looking for someone who is:

* Friendly, approachable, and responsible.

* Comfortable interacting directly with students and parents.

* Good at coordination and follow-up.

* Patient and helpful while handling candidates.

* Confident in communicating with college staff.

* Well-organized and attentive to details.

* Professional in appearance and behavior.

* Comfortable working independently at the campus.

* Willing to take ownership of the candidate's on-campus experience.

Qualifications & Experience

* Bachelor's degree in any discipline preferred.

0–3 years of experience in student support, admissions operations, campus coordination, front office, customer service, or a similar role preferred.

* Freshers with excellent communication and coordination skills may also be considered.