Receptionist / Front Office Executive

Company: Alshifa Cupping Clinic

Position: Receptionist / Front Office Executive

Experience Required: Minimum 2 years

Salary: 15,000 to 25,000 per month

Joining: Immediate joiners preferred

Job SummaryAlshifa Cupping Clinic is looking for a well-groomed, professional, and customer-focused Receptionist / Front Office Executive with a minimum of 2 years of experience. The ideal candidate should have strong customer handling, front desk management, and sales handling experience.

• Key ResponsibilitiesWelcome and assist patients/visitors in a polite and professional manner
• Manage front desk operations and maintain a positive first impression of the clinic
• Handle appointment bookings, calls, and walk-in inquiries
• Maintain patient records and update appointment schedules
• Handle customer queries, complaints, and follow-ups efficiently
• Support sales conversations and explain clinic services/packages to customers
• Manage billing, payments, and basic front office reporting
• Coordinate with doctors/therapists and ensure smooth patient flow
• Maintain cleanliness and professionalism at the reception area
• RequirementsMinimum 2 years of experience as a Receptionist / Front Office Executive
• Good communication and interpersonal skills
• Strong customer handling and sales handling experience
• Well-groomed, presentable, and professionally dressed
• Basic computer knowledge and ability to manage calls, records, and appointments
• Positive attitude, smart personality, and ability to work in a clinic environment
• Immediate joiners will be preferred
• What We OfferSalary between 15,000 to 25,000 per month
• Professional work environment
• Opportunity to grow with Alshifa Cupping Clinic