Monksays Superfoods Private Limited

RTO Telecaller

Monksays Superfoods Private Limited
Dharwad, Hubli-Dharwad Region
₹14,000 - ₹23,000 monthly*

Fixed

₹14,000 - ₹15,000

Average Incentives*

₹8,000

Earning Potential

₹23,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

39 applicants

39 applicants

Benefits include: PF, Internet Allowance, Laptop, Health Insurance, ESI (ESIC)

Benefits include: PF, Internet Allowance, Laptop, Health Insurance, ESI (ESIC)

Job Description

Contact customers regarding RTO (Return to Origin) orders.

Verify customer interest in receiving the order again.

Confirm and update customer delivery address and contact details.

Resolve delivery-related issues, including:

  • Incorrect or incomplete address
  • Customer unavailable during delivery
  • Delivery attempt failures
  • Delivery partner issues
  • Pincode corrections or changes

Verify OTP requirements and assist customers with:

  • OTP confirmation
  • OTP cancellation (where applicable)

Resolve payment-related issues, including:

  • COD amount clarification
  • Amount mismatch
  • Payment confirmation

Coordinate with India Post for re-dispatch of confirmed RTO orders.

Share delivery updates and tracking information with customers.

Maintain accurate records of customer conversations and order status.

Follow up with customers until the order is successfully delivered or closed.

Escalate unresolved issues to the appropriate internal teams.

Job role

Work location
Work locationFoundation for Sandbox Startup Initiatives, Gokul Road, Next to Hubballi Airport, Opposite Gokul Village, Hubballi, Karnataka 580030 Dharwad, Hubli-Dharwad Region
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
English level
English levelBasic English
Regional language
Regional languageFluent in speaking Kannada
Age limit
Age limit18 - 30 years
Gender
GenderAny gender

About company

Name
NameMonksays Superfoods Private Limited
Address
AddressFoundation for Sandbox Startup Initiatives, Gokul Road, Next to Hubballi Airport, Opposite Gokul Village, Hubballi, Karnataka 580030 Dharwad, Hubli-Dharwad Region
Job posted by Monksays Superfoods Private Limited

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You can expect a minimum salary of 14,000 INR and can go up to 23,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Hubli to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Hubli at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 2 Sept 2026. For more details, download apna app and find Full Time jobs in Hubli . Through apna, you can find jobs in 64 cities across India. Join NOW!