Senior Tele Caller

Key Responsibilities:

• Make outbound calls to prospective students and clients interested in overseas education or immigration services
• Handle inbound inquiries and provide accurate information about programs, universities, and visa processes
• Build and maintain strong relationships with clients through effective communication
• Counsel clients on suitable study abroad options based on their profile and preferences
• Follow up with leads and maintain a consistent pipeline of potential clients
• Coordinate with internal teams to ensure smooth processing of applications
• Maintain records of calls, client interactions, and progress in CRM systems
• Achieve daily, weekly, and monthly calling and conversion targets

Required Skills & Qualifications:

• Proven experience as a Tele caller, preferably in overseas education or immigration consultancy
• Excellent communication and interpersonal skills
• Strong persuasion and negotiation abilities
• Good knowledge of international education systems and visa procedures (preferred)
• Ability to handle pressure and meet targets
• Proficiency in English (additional languages are a plus)
• Basic computer knowledge and familiarity with CRM tools

Experience:

• Minimum 2–4 years of experience in Tele calling or a related role
• Prior experience in overseas consultancy will be an advantage

Education:

• Bachelor’s degree in any discipline

Key Attributes:

• Customer-focused approach
• Strong organizational and multitasking skills
• Positive attitude and team player
• Self-motivated with a results-driven mindset

Work Location:

Oaks Overseas Consultancy

Salary:

Competitive salary with attractive incentives based on performance

Benefits:

• Performance-based Spot incentives
• Professional growth opportunities
• Training and development programs