Customer Care Executive

Axis Bank Ltd
Salt Lake City, Kolkata/Calcutta
₹13,200 - ₹15,000 monthly

Fixed

₹13,200 - ₹15,000

Earning Potential

₹15,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

21 applicants

21 applicants

Benefits include: PF, ESI (ESIC)

Benefits include: PF, ESI (ESIC)

Job Description

We are looking for a Customer Support Executive to handle customer queries and provide timely resolutions. This is a pure support role with no sales or targets.

Key Responsibilities:

  • Handle customer queries via call, chat, or email
  • Provide accurate information and resolve issues promptly
  • Maintain customer records and update systems
  • Ensure a positive customer experience

Shift Details:

  • Rotational shifts
  • No night shift for female employees
  • Limited night shifts for male employees (very minimal)

Requirements:

  • Good communication skills (Hindi/English; regional language is a plus)
  • Basic computer knowledge
  • Customer-friendly attitude 
  • HS Can Apply

Job role

Work location
Work locationSalt Lake Sector V Metro Station Ticket Counter, CM Block, Sector V, Bidhannagar, Kolkata, West Bengal, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsCustomer support, Problem resolution, Domestic BPO, Communication, Basic Computer, Voice Process
English level
English levelBasic English
Regional language
Regional languageFluent in speaking Bengali, Oriya, Hindi, Assamese
Age limit
Age limit19 - 35 years
Gender
GenderAny gender

About company

Name
NameAxis Bank Ltd
Address
AddressSalt Lake Sector V Metro Station Ticket Counter, CM Block, Sector V, Bidhannagar, Kolkata, West Bengal, India
Job posted by Axis Bank Ltd

Similar jobs you can apply for

Telecalling / BPO / Telesales

Telesales Executive

Green Ocean E Services
Topsia, Kolkata/Calcutta Region
₹15,000 - ₹38,000*
Work from Office
Full Time
Any experience
Basic English
RB Consultancy

Inbound Customer Service Advisor

RB Consultancy
Salt Lake City, Kolkata/Calcutta
₹12,000 - ₹20,100
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Hdfc Life Insurance Company Limited

Financial Advisor

Hdfc Life Insurance Company Limited
Maidan, Kolkata/Calcutta
₹20,000 - ₹50,000*
Work from Office
Part Time
Full Time
Any experience
Basic English
PNB Metlife India Insurance Company Limited

Business Development Associate

PNB Metlife India Insurance Company Limited
Bara Nagar, Kolkata/Calcutta
₹15,000 - ₹45,000*
Work from Office
Part Time
Full Time
Any experience
Basic English
Fusion BPO

Customer Care Executive

Fusion BPO
Salt Lake City, Kolkata/Calcutta
₹14,000 - ₹16,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
RB Consultancy

Associate BPO Executive

RB Consultancy
Salt Lake City, Kolkata/Calcutta
₹12,000 - ₹21,000*
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English

You can expect a minimum salary of 13,200 INR and can go up to 15,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 9 Sept 2026. For more details, download apna app and find Full Time jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!