Tata Capital Finance Ltd

Customer Service Executive - Sales - UCV Finance - Motor Finance - Sales - Mumbai Andheri - Corporate Centre - CSE

Tata Capital Finance Ltd
Mumbai/Bombay
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience

Job Description

Customer Service Executive - Sales - UCV Finance - Motor Finance - Sales - Mumbai Andheri - Corporate Centre - CSE

Key Accountabilities:

Lead Generation

  • Generates lead for deals through interactions with DSE or through channel partners/open market

Customer Relationship Management

  • End to end customer relationship management including explaining product offerings and resolving sales queries
  • Cross-selling product offerings to customers
  • Educates customer with information to build their understanding of issues and capabilities
  • Goes beyond their day to day work to assist customers in a positive manner

Dealer Relationship Management

  • Maintaining relationship with assigned dealer

Deal Processing 

  • Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)
  • Internal Stakeholder Management
  • Interact with operations and credit team in order to ensure smooth processing of loan applications

KPIs:  

  1. Units Disbursed 
  2. 1st EMI Resolution
  3. RC Collection
Qualification: Any Graduate
Experience: 0-2 years’ work experience only in Vehicle Sales  

Skills & Competencies

Functional Competencies

  • Communication Skill
  • Negotiation Skill
  • Market/Industry Knowledge 
  • Analytical Skill  
  • Product Knowledge

Behavioural Competencies

  • Execution Excellence
  • Customer Centricity

 

 

Job role

Work location
Work locationAndheri, Mumbai Andheri - Corporate Centre, CORPORATE CENTRE PREMISES CSL, 202, 2ND FLOOR, ANDHERI KURLA ROAD, ANDHERI (EAST) MUMBAI MAHARASHTRA., India
Department
DepartmentSales & BD
Role / Category
Role / CategoryBD / Pre Sales
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience

About company

Name
NameTata Capital Finance Ltd
Job posted by Tata Capital Finance Ltd

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.

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