Area Collections Manager-CREDIT CARD-Hardship Assistance Unit
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Area Collections Manager-CREDIT CARD-Hardship Assistance Unit
- Responsible for managing area-level credit card collections focusing on hardship assistance. - Oversee recovery strategies and customer interactions to manage delinquent accounts. - Coordinate with teams to ensure effective hardship assistance and credit risk mitigation. - Requires strong leadership and communication skills to manage collections operations. - Role involves working closely with financial services and credit management functions. - Candidate should be adept at handling sensitive customer situations and compliance requirements. - Experience in banking or financial services collections is essential. - The position is based in New Delhi, requiring local area knowledge. - The role demands strategic planning and execution of collection activities. - Focus on maintaining customer relationships while ensuring recovery targets are met.Job role
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