Client Coordinator

Position: Client Coordinator

Department: Client Servicing / Marketing

Location: Delhi NCR

Experience: 1–3 Years

Job OverviewWe are looking for a Client Coordinator who will be responsible for managing client communication, understanding requirements, coordinating with internal teams, and ensuring timely execution of projects.

• Key ResponsibilitiesHandle client communication through calls, WhatsApp, and emails.
• Understand client requirements and coordinate with the relevant teams.
• Prepare and share quotations, proposals, and project-related information.
• Coordinate with the sales, design, production, and installation teams.
• Maintain regular follow-ups with clients regarding ongoing projects.
• Track project status, deadlines, and client requirements.
• Maintain accurate records of client communication, quotations, and orders.
• Resolve basic client queries and escalate issues when required.
• Ensure timely updates are shared with clients.
• Maintain strong and professional relationships with existing clients.
• Coordinate for approvals, artwork confirmations, deliveries, and installations.
• Update CRM/Excel sheets with lead and client information.
• Requirements1–3 years of experience in Client Coordination, Client Servicing, Sales Coordination, or a similar role.
• Good communication and interpersonal skills.
• Proficiency in MS Excel, Word, WhatsApp, and email communication.
• Good follow-up and coordination skills.
• Ability to manage multiple clients and tasks simultaneously.
• Strong organizational and time-management skills.
• Experience in the signage, branding, advertising, printing, or retail industry will be an added advantage.