Customer Care Executive
Phoeniixx DesignsFixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Freshers only
Basic EnglishJob highlights
Urgently hiring
21 applicants
Job Description
- Respond promptly and professionally to customer inquiries via voice calls and live chat platforms.
- Provide detailed information about fashion products, sizing, availability, materials, styling tips, and promotions.
- Assist customers with order placement, tracking, modifications, cancellations, and returns/exchanges.
- Handle complaints and resolve issues efficiently to ensure customer satisfaction.
- Collaborate with warehouse, logistics, and internal departments to follow up on orders and resolve delivery issues.
- Maintain accurate records of customer interactions using CRM tools or ticketing systems.
- Stay up to date with new product lines, collections, and brand guidelines.
- Deliver service that reflects the brand’s tone, style, and values.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 1 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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