Restaurant Captain

Restaurant Captain – F&B

Location: Mohali, Punjab

Interview Location: Khan Market, New Delhi

Salary: ₹25,000 per month

Employment Type: Full-Time

About the Opportunity

We are a growing Pan-India restaurant chain specialising in Italian cuisine, with a strong focus on gourmet New York-style pizzas. We're looking for an energetic, polished and guest-focused Restaurant Captain to join our team at our Mohali outlet.

If you enjoy interacting with guests, leading a floor team and creating a great restaurant experience while maintaining high service standards, we'd love to hear from you.

Key Responsibilities

- Manage day-to-day floor operations during assigned shifts and ensure smooth service.

- Welcome and interact with guests professionally and create a warm, friendly dining experience.

- Coordinate between guests, stewards/servers, kitchen, bar and management.

- Allocate tables and sections to service staff and supervise the team during service.

- Take accurate food and beverage orders and ensure correct POS/KOT punching.

- Maintain proper sequence of service — greeting, seating, order taking, food service, table maintenance, billing and farewell.

- Have strong knowledge of the menu, ingredients, accompaniments, portion sizes and preparation styles.

- Understand common food allergens and dietary preferences and communicate guest requirements correctly to the kitchen.

- Recommend dishes and beverages confidently and use appropriate upselling and suggestive-selling techniques.

- Monitor order timing and coordinate with the kitchen to minimise delays.

- Check food presentation and order accuracy before dishes reach guests wherever applicable.

- Handle guest requests, feedback and complaints calmly and professionally and escalate issues to management when required.

- Supervise mise-en-place, opening and closing procedures, table setup and service-station readiness.

- Ensure restaurant SOPs, hygiene, sanitation, grooming and food-safety standards are consistently followed.

- Assist with billing, settlements and resolving basic billing/POS discrepancies.

- Conduct pre-shift briefings and communicate reservations, specials, unavailable items and important guest information to the team.

- Support the Restaurant Manager/Assistant Restaurant Manager with daily operations and team coordination.

- Help train and guide junior stewards/servers and maintain strong service discipline on the floor.

What We're Looking For

- Previous experience as a Restaurant Captain / Senior Steward / F&B Service Associate in a good-quality restaurant, café, hotel or established F&B brand.

- Strong understanding of restaurant floor operations and F&B service standards.

- Comfortable working with POS and KOT systems.

- Good knowledge of table service, guest handling and restaurant etiquette.

- Experience with Italian cuisine, pizzas or premium casual dining is an advantage.

- Good communication and interpersonal skills.

- Confident, presentable and well-groomed.

- Ability to lead a small floor team while remaining hands-on during busy service periods.

- Comfortable working in a fast-paced restaurant environment, including weekends, evenings and holidays as per the roster.

- A positive attitude, reliability and a genuine interest in hospitality are important to us.

Why Join Us?

You'll be joining a growing Pan-India F&B brand with the opportunity to work in a professional yet energetic restaurant environment. We value people who take pride in hospitality, enjoy working as a team and want to grow their careers in the restaurant industry.

We want our workplace to be professional without being stiff, energetic without being chaotic, and focused on giving every guest a great experience.

Position: Restaurant Captain – F&B

Salary: ₹25,000 per month

Job Location: Mohali, Punjab

Interview Location: Khan Market, New Delhi

Interested candidates are encouraged to apply with their updated CV and relevant F&B service experience.

WHATSAPP CV ONLY. DO NOT call. Will get back incase required. Thank You.