Telecalling Executive

Telecaller – Real Estate

Job Title: Telecaller – Real Estate

Department: Sales / Telecalling

Location: Pune Kothrud

Experience: 0–2 Years

Employment Type: Full-Time

Language Preferred - English and Kannada if have good

Job SummaryWe are looking for an enthusiastic and target-oriented Telecaller to join our real estate sales team. The candidate will be responsible for connecting with potential customers, understanding their property requirements, generating interest, and converting leads into qualified site visits and sales opportunities.

• Key ResponsibilitiesMake outbound calls to prospective customers from the company's lead database.
• Explain available residential/commercial properties, projects, locations, pricing, and offers.
• Understand customer requirements, budget, preferred location, and property preferences.
• Generate and qualify leads through effective telephonic communication.
• Follow up regularly with interested customers and maintain proper communication.
• Schedule and coordinate property site visits with interested customers.
• Maintain accurate lead and follow-up records in the CRM.
• Ensure timely follow-up on all assigned leads.
• Coordinate with the Sales/Property team for site visits and further customer handling.
• Achieve daily, weekly, and monthly calling and lead-conversion targets.
• Maintain a professional and customer-friendly approach during all interactions.
• Keep track of customer feedback and update the reporting manager accordingly.
• Key Performance Indicators (KPIs)Number of calls made per day.
• Qualified leads generated.
• Follow-ups completed.
• Site visits scheduled and completed.
• Lead-to-site-visit conversion.
• Site-visit-to-booking conversion.
• Monthly sales/booking contribution.
• Required SkillsExcellent verbal communication skills.
• Hindi and English communication skills; knowledge of additional local languages is an advantage.
• Good convincing and negotiation abilities.
• Customer-focused and positive attitude.
• Ability to handle follow-ups consistently.
• Basic knowledge of computers, CRM, WhatsApp, and MS Office.
• Comfortable working with sales targets.
• Good listening and interpersonal skills.
• EligibilityFreshers are welcome; candidates with telecalling, telesales, real estate, banking, insurance, or customer service experience will be preferred.
• Candidates should be confident, energetic, and comfortable making a high volume of outbound calls.
• What We OfferFixed salary + attractive incentives.
• Performance-based growth opportunities.
• Training and product knowledge support.
• Opportunity to build a career in the real estate sales industry.
• Recognition and rewards for strong performance.

Ideal Candidate:

A confident and energetic individual who enjoys talking to people, can build customer relationships over the phone, and is motivated by targets and incentives.