One Shoppy

Telecalling Team Leader

One Shoppy
Palayam, Thiruvananthapuram
₹20,000 - ₹24,000 monthly*

Fixed

₹20,000 - ₹22,000

Average Incentives*

₹2,000

Earning Potential

₹24,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Basic EnglishBasic English

Job highlights

29 applicants

29 applicants

Job Description

  • Lead, mentor, and supervise the Malayalam telecalling team to achieve daily, weekly, and monthly targets.
  • Monitor calling quality, provide feedback, and conduct training sessions when necessary.
  • Handle escalated customer queries and resolve issues efficiently.
  • Prepare performance reports and review metrics with management.
  • Maintain discipline and a positive working environment on the floor.

Job role

Work location
Work locationOne Shoppy, Vanross Junction, Statue, Palayam, Thiruvananthapuram, Kerala, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
EducationGraduate
English level
English levelBasic English
Age limit
Age limit22 - 35 years
Gender
GenderAny gender

About company

Name
NameOne Shoppy
Address
AddressOne Shoppy, Vanross Junction, Statue, Palayam, Thiruvananthapuram, Kerala, India
Job posted by One Shoppy

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You can expect a minimum salary of 20,000 INR and can go up to 24,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Thiruvananthapuram to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Thiruvananthapuram at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 23 Aug 2026. For more details, download apna app and find Full Time jobs in Thiruvananthapuram . Through apna, you can find jobs in 64 cities across India. Join NOW!