Profit Shoe Company Private Limited

IT Manager

Profit Shoe Company Private Limited
Krishnalanka, Vijayawada
₹30,000 - ₹60,000 monthly

Fixed

₹30,000 - ₹60,000

Earning Potential

₹60,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 5 yearsMin. 5 years
Basic EnglishBasic English

Job highlights

15 applicants

15 applicants

Benefits include: PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI (ESIC)

Benefits include: PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI (ESIC)

Job Description

Job Role:

We are looking for an IT Manager to manage and support our Retail ERP and Billing Software and provide technical support to stores and Head Office teams.


Key Responsibilities:

  • Manage day-to-day ERP and POS/Billing software support.
  • Handle and resolve tickets raised by stores and HO teams.
  • Resolve issues related to Billing, Offers, Discounts, Pricing, Inventory, Returns and Payments.
  • Coordinate with ERP/software vendors for technical issues and system changes.
  • Monitor pending tickets and ensure timely resolution as per SLA.
  • Identify recurring issues and coordinate for permanent solutions.
  • Support new offers, schemes, pricing and other business requirements in the ERP.
  • Coordinate with Sales, Operations, Finance and Store Managers for system-related issues.
  • Support ERP/POS testing, updates and new feature implementation.
  • Maintain daily/weekly reports on tickets, issues and resolutions.
  • Provide support during new store openings and system rollouts.
  • Ensure minimum disruption to store operations due to ERP or billing issues.

Required Skills:

  • Experience in Retail ERP / POS / Billing Software.
  • Good knowledge of Billing, Offers, Discounts, Pricing and Inventory.
  • Good troubleshooting and problem-solving skills.
  • Experience in Ticket Management and SLA handling.
  • Vendor coordination experience.
  • Basic knowledge of SQL and MS Excel is preferred.
  • Good communication and coordination skills.

We need one IT Executive and one IT Manager who have experience in ERP IT Support in Retail Industry.


Work Location: Vijayawada

Salary not a constraint for right candidate

Immediate within one month joiners preferred

Job role

Work location
Work locationVijayawada bus stand, PN Bus Stand Road, Arrival Block,Pandit Nehru Bus Stop, Krishnalanka, Vijayawada, Andhra Pradesh, India
Department
DepartmentIT & Information Security
Role / Category
Role / CategoryIT Support
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 5 years
Education
EducationGraduate
Skills
SkillsERP software, Technical support, IT management, Ticket resolution, Technical troubleshooting
English level
English levelBasic English
Regional language
Regional languageFluent in speaking Telugu
Age limit
Age limit25 - 45 years
Gender
GenderAny gender

About company

Name
NameProfit Shoe Company Private Limited
Address
AddressVijayawada bus stand, PN Bus Stand Road, Arrival Block,Pandit Nehru Bus Stop, Krishnalanka, Vijayawada, Andhra Pradesh, India
Job posted by Profit Shoe Company Private Limited

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You can expect a minimum salary of 30,000 INR and can go up to 60,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Vijayawada to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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