Delivery Operations Team Lead

Delivery Operations Team Lead

Skill required: Talent & HR Practice - HR Analytics
Designation: Delivery Operations Team Lead
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Reporting & Analytics Lead is responsible for leading the development, preparation, and delivery of standard and ad-hoc reports within and outside client systems such as Workday. The role requires strong hands-on expertise in advanced Excel-based reporting and automation, combined with leadership and stakeholder management capabilities. The incumbent will drive high-quality MIS reporting, enable data-driven decision-making, support delivery excellence, and ensure accuracy, timeliness, and consistency across reporting outputs. Talent & HR Practice involves implementing strategies for recruiting, developing, and retaining employees. This includes managing hiring processes, employee training, and career development programs. The goal is to foster a productive and engaged workforce. Responsibilities also include developing HR policies, managing employee relations, and ensuring compliance with labor laws. This role is crucial for creating a positive and effective work environment. A set of tasks to provide insights about the effectiveness of HR processes, procedures and policies, help make data-driven decisions based on the information collected and help HR to move from operational to tactical or strategic partner.
What are we looking for? Mandatory: MIS Reporting, Advanced MS Excel, PowerQuery & VBA, Analytical & Problem-Solving Skills, Stakeholder Management, Strong Verbal & Written Communication, Customer Service Orientation, Operations ManagementPreferred: HR Domain Knowledge, Presentation Skills (PowerPoint) Relevant years in reporting / analytics delivery •• Bachelor’s degree (B.A / B.Com / B.Sc / B.Tech or equivalent).
Roles and Responsibilities: •"• Lead a team of skilled reporting professionals and ensure end-to-end delivery of standard reports from internal and client systems • Develop and deliver MIS reports using advanced Excel, PowerQuery, and VBA automation • Gather business and client requirements and translate them into reports and dashboards • Analyze data to identify trends, variances, and actionable business insights • Ensure accuracy, consistency, and timeliness of all reporting deliverables • Drive automation and process improvement initiatives to reduce manual effort • Provide strong stakeholder management with a consultative and service-oriented approach • Support issue resolution through root cause analysis and preventive actions • Maintain reporting documentation, SOPs, and version control standards • Coordinate with internal and external teams to ensure aligned and seamless delivery" •"Must be open to Australian shift timings: (9 am to 5 pm) Australian time"