Team Leader - GGN
Foundever
Work from Office
Full Time
Min. 1 yearJob Description
Team Leader - GGN
- Team management experience
- communication skills- B2 High/C1 Level
- Minimum of 1 years’ experience within a contact Centre environment as a Team Manager
- Experience within customer services(Voice process)
- Excellent leadership and communication skills
- Should be comfortable with rotational shifts & Week Offs
- Strong coaching and people-development skills through call listening, quality feedback, etc.
- Ability to deal with demanding customers and escalations
- Energetic and motivating individual
- Creative thinking
- Education
- Graduate
Team Leader – Travel Process (Inbound)
📍 Gurgaon (Sector 30)
✈️ Travel/Ticketing experience mandatory (Amadeus/GDS/Sabre)
👥 Minimum 1 year TL experience
🕒 24/7 shifts | 2 days off
Education : HSC /Grad
Experience : Minimum 1 year of experience as a TL / Customer Service Experience (Inbound)
Background : BPO Experience
Experience Target : Experience in handling team; have managed clients; hands on excel and people management skills
Skills : Good communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage
Notice Period : Minimum 15 days or immediate
- Team management experience
- communication skills- B2 High/C1 Level
- Minimum of 1 years’ experience within a contact Centre environment as a Team Manager
- Experience within customer services(Voice process)
- Excellent leadership and communication skills
- Should be comfortable with rotational shifts & Week Offs
- Strong coaching and people-development skills through call listening, quality feedback, etc.
- Ability to deal with demanding customers and escalations
- Energetic and motivating individual
- Creative thinking
- Education
- Graduate
Experience Level
Senior LevelJob role
Job requirements
About company
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Gurgaon/Gurugram to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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