RRN00016221 - Application Tech Support Practitioner - French
Accenture India Private Limited
Work from Office
Full Time
Min. 2 yearsJob Description
RRN00016221 - Application Tech Support Practitioner - French
THE WORK: Discover the opportunity to contribute actively and independently while becoming a subject matter expert. You will participate in discussions and contribute solutions to work-related challenges, all within an environment that values your growth and expertise. This role will allow you to develop your skills in Service Desk Management in a supportive and engaging setting. We look forward to welcoming your enthusiasm and fresh ideas. • Ensure production systems are available and operating according to defined service level agreements. • Drive incident and outage resolution and maintain clear communication throughout the process. • Facilitate the restoration of service to the production environment efficiently and effectively. • Establish and maintain disaster recovery procedures to safeguard operational continuity. • Maintain data retention practices in alignment with organizational policies. HERE'S WHAT YOU WILL NEED: • Beginner proficiency in Service Desk Management. • A minimum of 2 of experience in relevant related skills. • Bachelor's Degree in relevant field of studies. • Advance French Language skills BONUS POINTS IF YOU HAVE: • Beginner proficiency in problem solving. • Intermediate proficiency in communication. • Beginner proficiency in customer service. • Intermediate proficiency in time management. • Beginner proficiency in analytical thinking.Job role
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