Trading Services Analyst

• Ensure timely settlement of trades, investigate and resolve trade-related breaks in accordance with the established work practices and procedures
• Pre-matching of trades for Global markets by interacting with agent banks and brokers across the globe
• Working with various internal teams such as trade processing, pre-matching, settlements, cash processing, account opening and asset servicing to process transactions and resolve any exceptions on a timely manner. 
• Respond to and resolve client inquiries on a timely manner 
• Perform root cause analysis for their respective clients to increase STP and reduce client inquiries. 
• Establish and maintain relationships with operations & middle office contacts at clients. 
• Partner with client service teams to help change client behavior where required to remove manual processes. 
• Strong understanding of Risk Management and should be able to manage the issues exceptions above materiality thresholds for resolution
• Ensure all day to day queries dealt with within required SLAs and escalate issues to the team leader. 
• Provide operations subject matter expertise and value added services to clients where required. 
• Maintain the highest individual and team standards for quality assurance as it relates to all investor or fund activity / changes

• Bachelor’s degree required 
• Minimum 3 years in Financial Services industry
• Extensive working knowledge of Microsoft Office products including Word, Excel (vlookups, etc.), and Outlook
• Subject matter expertise in Equities, Fixed Income, FX, Collateral, Derivatives
• Excellent prior custody & fund services, markets or prime brokerage operational experience 

Preferred Qualifications, Skills and Capabilities:

• Preferably in custody & fund services, markets or prime brokerage space