Field Recruiter

Field Officer / Field Recruitment Executive – Facility & OperationsCompany: Eagleton Facility Management Pvt. Ltd.

Location: Bangalore

Department: Operations

Reporting To: Operations Manager / Director

Employment Type: Full-Time

Experience: 1+ years in Facility Management / Security Operations

Salary: ₹32,000 – ₹35,000 Net per Month, based on experience and suitability

Joining: Immediate / Short Notice Preferred

About the RoleWe are looking for a Field Officer – Facility & Operations to manage the day-to-day operations of multiple client locations across Bangalore.

The role involves managing security services as well as facility management activities, including housekeeping, garden maintenance, pantry services, pest control, manpower deployment and general facility-related requirements.

The ideal candidate should be a hands-on field professional who can independently manage client locations, supervise manpower, resolve operational issues and maintain strong client relationships.

• Key Responsibilities1. Facility Management OperationsManage day-to-day facility management operations at assigned client locations.
• Supervise and coordinate housekeeping, security, garden maintenance, pantry and other facility services.
• Ensure manpower is deployed as per the agreed scope and schedule.
• Conduct regular site inspections and identify operational gaps.
• Ensure cleanliness, hygiene, grooming and service standards are maintained.
• Coordinate with housekeeping supervisors, security supervisors and other site personnel.
• Monitor consumables, housekeeping materials, equipment and other facility requirements.
• Coordinate pest control, gardening and other specialised facility services whenever required.
• Ensure client-specific SOPs and service standards are followed.
• 2. Security OperationsSupervise security manpower deployed at assigned locations.
• Ensure proper deployment of guards, supervisors and relievers.
• Monitor attendance, punctuality, discipline, grooming and performance.
• Conduct regular and surprise inspections.
• Ensure post orders, patrolling and security procedures are followed.
• Handle security-related incidents and escalate major issues to management.
• Coordinate replacement of absent or underperforming personnel.
• 3. Manpower ManagementCoordinate recruitment and deployment of security and facility management personnel.
• Ensure adequate manpower availability at all sites.
• Arrange relievers for weekly offs, leave and absenteeism.
• Monitor employee attrition and identify reasons for resignations/absconding.
• Conduct employee briefings and basic site-level training.
• Maintain good working relationships with field employees and supervisors.
• 4. Client ManagementMaintain regular communication with client representatives.
• Conduct periodic site visits and client meetings.
• Understand client requirements and ensure timely execution.
• Handle and resolve client complaints professionally.
• Follow up on pending operational requirements until closure.
• Maintain strong relationships with clients and contribute to client retention.
• Identify opportunities for additional facility management services.
• 5. Attendance & ReportingMonitor employee attendance and duty deployment.
• Verify attendance records before submission for payroll processing.
• Track weekly offs, leave, overtime and reliever duties.
• Prepare daily/weekly operational reports.
• Submit site inspection reports with observations and corrective actions.
• Immediately report major incidents, manpower shortages and client complaints to management.
• 6. Facility Quality & ComplianceEnsure housekeeping and facility staff follow prescribed SOPs.
• Monitor cleaning schedules, washroom hygiene, waste management and general cleanliness.
• Monitor garden maintenance and landscaping activities.
• Ensure proper use and storage of housekeeping chemicals and equipment.
• Monitor PPE and safety requirements wherever applicable.
• Coordinate fire safety, pest control, first aid and other facility-related activities as required.
• Candidate RequirementsMinimum 1 year of experience in Facility Management, Security Operations, Housekeeping Operations or a similar field role.
• Experience handling multiple client locations will be an advantage.
• Practical knowledge of housekeeping, security and general facility operations.
• Ability to supervise and manage field manpower.
• Good communication and interpersonal skills.
• Ability to deal confidently with clients and employees.
• Strong problem-solving and coordination skills.
• Basic knowledge of MS Excel, WhatsApp and workforce/attendance applications.
• Willingness to travel extensively across Bangalore.
• Two-wheeler and valid driving licence preferred.
• Key SkillsFacility Management
• Housekeeping Operations
• Security Operations
• Garden Maintenance Coordination
• Manpower Management
• Client Relationship Management
• Site Inspection
• Attendance Management
• Vendor Coordination
• Problem Solving
• Team Handling
• Reporting & Documentation

What We Are Looking ForWe are looking for someone who is hands-on, responsible and willing to take ownership.

This is not a desk-only position. The candidate will be expected to regularly visit client locations, interact with employees and clients, identify problems and ensure that issues are resolved rather than simply reported.

The person should be comfortable managing people, clients and multiple operational activities simultaneously.

Compensation₹32,000 – ₹35,000 Net Salary per Month

Salary will be decided based on the candidate's experience, communication skills, operational knowledge and ability to independently manage client sites.

Preferred: Immediate joiner / candidates serving short notice.