Receptionist / Front Office Executive

Position: Front Office Executive

Location: Apollo Clinic, Akshaya Nagar

77, Sir M. Visvesvaraya Road, Royal Residency Layout, BTM 4th Stage, Hulimavu, Bengaluru, Karnataka – 560076

Experience: Minimum 6 Months in the Healthcare Industry

Employment Type: Full-Time

Joining: Immediate Joiners Preferred

About the Role

Apollo Clinic, Akshaya Nagar is looking for a dynamic and customer-focused Front Office Executive to ensure a seamless patient experience. The ideal candidate should have excellent communication skills, a professional appearance, and prior experience in a hospital, clinic, or diagnostic centre.

Key Responsibilities:

• Welcome and assist patients and visitors in a courteous and professional manner.
• Register patients and maintain accurate demographic records.
• Schedule, reschedule, and confirm appointments with consultants.
• Handle patient inquiries through phone calls, emails, and walk-ins.
• Coordinate with doctors, nursing staff, laboratory, and billing departments.
• Generate bills, collect payments, and issue receipts.
• Maintain patient confidentiality and ensure accurate documentation.
• Verify insurance and TPA details whenever applicable.
• Manage daily reports, appointment registers, and front desk records.
• Ensure the reception area is clean, organized, and patient-friendly.

Eligibility Criteria:

• Minimum 6 months of experience as a Front Office Executive in a hospital, clinic, or healthcare facility.
• Graduate in any discipline (preferred).
• Good communication skills in English, Kannada, and Hindi (additional languages are an advantage).
• Basic knowledge of MS Office and Hospital Management Software (HMS).
• Strong interpersonal, organizational, and customer service skills.
• Ability to work in rotational shifts, weekends, and public holidays as required.

Desired Skills:

• Excellent communication and presentation skills.
• Positive attitude with a patient-centric approach.
• Strong multitasking and time management abilities.
• Professional appearance and grooming.
• Ability to work effectively in a fast-paced healthcare environment.

Why Join Apollo Clinic?

• Opportunity to work with one of India's leading healthcare brands.
• Professional work environment with continuous learning opportunities.
• Career growth and development.
• Competitive salary based on experience and qualifications.

Apply Now

Immediate Joiners Preferred

Location: Apollo Clinic, Akshaya Nagar

77, Sir M. Visvesvaraya Road, Royal Residency Layout, BTM 4th Stage, Hulimavu, Bengaluru, Karnataka – 560076

Contact: 8249701351 | 9900011809