Presales Executive

Key Responsibilities:

Objective

The Pre-Sales Executive supports the sales team with technical expertise, solution development, proposal creation, and customer engagement, ensuring a streamlined pre-sales process and improved sales outcomes.

Scope

The pre-sales activities carried out by the Pre-Sales, including responding to RFPs/RFIs, delivering product demonstrations, and collaborating with the sales and technical teams to provide solutions that meet customer needs.

·        Collaborate with the sales team to understand customer needs and provide technical and functional expertise.

·        Develop and deliver solution proposals, presentations, and demonstrations to customers.

·        Manage responses to Request for Proposals (RFPs), Request for Information (RFIs), and other customer inquiries.

·        Maintain a deep understanding of the company’s products, services, and technologies.

·        Continuously gather customer feedback and provide insights to the product team for future product improvements.

• Make outbound calls to potential and existing clients to introduce and promote products and services.
• Follow up on leads generated through marketing campaigns or sales teams.
• Clearly explain product features and benefits to customers, addressing inquiries effectively.
• Maintain and update client database with current information, interactions, and follow-up details.
• Coordinate with the sales and marketing teams to align strategies and share customer feedback.
• Achieve weekly and monthly sales targets and report performance metrics to management.
• Build strong client relationships to generate repeat business and referrals.

Qualifications and Requirements: 

• Any graduate (Degree or Diploma in Business/Marketing preferred).
• Minimum of 1–2 years of experience in Presales, tele sales, telemarketing, or customer service.
• Excellent communication skills in English and Tamil.
• Ability to handle rejection and remain motivated to achieve targets.
• Basic computer knowledge (CRM or Excel experience is a plus).
• Strong negotiation and convincing skills.