Customer Sales Executive

Travel Sales Executive – Job Description

Company: Trip My Soul (TMS)

Position: Travel Sales Executive

Job Type: Full-Time | Work From Office

Department: Sales

Experience: 0–3 years

Location: Dehradun, Uttarakhand

About the Role

Trip My Soul is looking for an energetic and target-oriented Travel Sales Executive to handle customer enquiries, communicate with leads, recommend suitable trips, and convert enquiries into confirmed bookings.

The ideal candidate should have excellent communication skills, a positive attitude, and the ability to follow up consistently with customers.

Key Responsibilities

• Handle leads received through Instagram, Facebook Ads, WhatsApp, website and direct enquiries.
• Understand customer requirements, budget and travel preferences.
• Explain TMS packages, itineraries, inclusions, exclusions and travel policies.
• Follow up with leads through calls and WhatsApp.
• Convert enquiries into confirmed bookings.
• Maintain accurate lead and follow-up records in the CRM.
• Follow up with customers until payment is received.
• Coordinate with operations and ground teams when required.
• Maintain daily sales and lead reports.
• Achieve weekly and monthly sales targets.
• Build long-term relationships with customers and encourage repeat bookings/referrals.
• Ensure professional and timely customer communication.

Required Skills

• Good Hindi and English communication skills.
• Strong convincing and negotiation skills.
• Good phone-call and WhatsApp communication.
• Customer-friendly attitude.
• Basic knowledge of travel and tourism.
• Ability to work under sales targets.
• Strong follow-up skills.
• Basic computer knowledge.
• CRM knowledge is an advantage.

Qualification

• Minimum 12th Pass.
• Graduate preferred.
• Candidates with travel, tourism, hospitality or sales experience will be preferred.

Experience

Freshers can apply if they have strong communication and sales skills.

Travel sales, hotel sales, B2C sales or telecalling experience will be an advantage.

Salary

₹15,000 – ₹25,000/month + Performance Incentives

Salary can be decided based on experience and interview performance.

Performance Incentives

Additional incentives will be provided based on confirmed bookings and achievement of monthly sales targets.

Candidate We Are Looking For

We want someone who is:

• Target-oriented
• Confident on calls
• Fast at responding to leads
• Excellent at follow-ups
• Good at convincing customers
• Disciplined and punctual
• Interested in travel and tourism
• Willing to learn and grow with the company

Important

This is not just a calling job. The primary responsibility is lead conversion and generating confirmed bookings.

Apply Now – Join Trip My Soul and Build Your Career in the Travel Industry.