Telecalling Executive
ThyrocareFixed
₹8,000 - ₹15,000
Earning Potential
₹15,000
Fixed
₹8,000 - ₹15,000
Earning Potential
₹15,000
Job highlights
9 applicants
Job Description
We are looking for a motivated and customer-focused Telecaller to join Thyrocare Lab. The candidate will be responsible for handling inbound and outbound calls, promoting diagnostic packages, assisting customers with test bookings, resolving queries, and ensuring a smooth customer experience.
- Key ResponsibilitiesMake outbound calls to promote Thyrocare health check-up packages and diagnostic services.
- Handle inbound customer inquiries regarding tests, pricing, reports, and appointments.
- Schedule and confirm home sample collection appointments.
- Follow up with prospective and existing customers for bookings and feedback.
- Maintain accurate customer records in the CRM/system.
- Coordinate with collection centers, phlebotomists, and internal teams to ensure timely service.
- Address customer complaints professionally and escalate issues when necessary.
- Achieve daily, weekly, and monthly calling and booking targets.
- Ensure high customer satisfaction through polite and effective communication.
Salary & Benefits
- Salary & BenefitsCompetitive salary with performance-based incentives.
- Training and career growth opportunities.
- Employee health benefits (as per company policy).
- Supportive work environment.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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