Customer Support Manager
Hextgen AI Medtech Private LimitedFixed
₹25,000 - ₹30,000
Average Incentives*
₹3,000
Earning Potential
₹33,000
Fixed
₹25,000 - ₹30,000
Average Incentives
₹3,000
Earning Potential
₹33,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 5 years
Basic EnglishJob highlights
1 applicants
Benefits include: Travel Allowance (TA)
Job Description
Job Overview
HextGen is looking for a Customer Support Manager to manage a team of 4.
The role involves handling on field training, customer interactions, resolving queries, and ensuring a smooth support experience.
Key Responsibilities
Communicate with customers via calls, chats, field visits
Address customer queries and provide appropriate solutions
Maintain professionalism and empathy in all interactions
Record and track customer issues using basic software tools
Escalate complex issues to the relevant team when necessary
Requirements
Good communication skills in English, Telugu, and Hindi
Good typing skills and familiarity with common software/tools(Excel, Odoo, ticketing etc)
Prior experience in customer support is a plus (not mandatory)
Must have a personal laptop
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
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