Senior Officer -Sales -Real Estate

The Senior Sales Officer is responsible for driving higher conversion and revenue performance by effectively managing customer interactions, guiding prospects through the buying journey, and ensuring a transparent and ethical sales process. The role focuses on achieving project sales targets, maintaining high CRM data accuracy, and handling complex customer situations and disputes. It contributes to business growth by improving conversion efficiency, strengthening customer trust, and ensuring seamless coordination across functions.

·        Guide customers through the decision-making process with strong product knowledge and consultative selling.

·        Drive conversion of site visits into bookings to achieve and exceed assigned revenue targets.

·        Handle high-value and complex customer interactions to maximize closure rates.

·        Manage customer interactions with a high level of professionalism, emotional stability, and maturity.

·        Build trust through transparent, ethical, and solution-oriented communication.

·        Ensure a smooth and positive customer journey, even in challenging situations.

·        Ensure accurate and timely updating of all customer data, interactions, and sales activities in the CRM system.

·        Coordinate closely with admin, hospitality, and CRM teams to ensure seamless customer experience.

·        Ensure readiness for customer visits, including site arrangements and support services.

·        Ensure complete adherence to ethical sales practices and organizational guidelines.

·        Avoid mis-selling and maintain full transparency in all customer communications.

Share regular updates on pipeline status, closures, and key customer insights

·        Educational Qualification: Graduation in any discipline.

·        Experience: 3-4 years of experience in Sales.

·        Strong sales acumen with proven track record of achieving revenue targets.

·        Excellent communication, negotiation, and objection-handling skills.

·        High emotional intelligence and ability to manage complex customer situations.

·        Strong problem-solving and dispute resolution capabilities.

·        Strong ethical orientation and commitment to transparent selling.

·        Proficiency in CRM systems and MS Office.

·        Presentable personality with a professional and confident approach.