Cook / Chef /Receptionist

**Job Role: Cafe Chef & Reception Executive**

Timing -11am to 1030pm

Position Overview**

We are looking for a versatile individual who can manage both Chef / Cook and Receptionist responsibilities for our cafe. The role demands creativity in food preparation, excellent customer service, and a proactive approach to drive revenue growth and ensure operational excellence.

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### **Key Responsibilities**

#### **(Chef Duties)**

* Prepare and present high-quality food & beverages (coffee, snacks, mocktails, sandwiches, desserts, etc.).

* Maintain consistency in taste, hygiene, and presentation.

* Innovate and introduce seasonal or special menu items to attract repeat customers.

* Manage kitchen inventory, reduce wastage, and optimize food costs.

* Ensure compliance with food safety and cleanliness standards.

#### **Reception & Customer Engagement**

* Greet customers warmly and create a welcoming environment.

* Take and manage orders (in-person, phone, or delivery platforms).

* Handle billing, cash register, and digital payments accurately.

* Address customer feedback promptly to ensure satisfaction and loyalty.

* Upsell menu items and promote combo offers or specials to maximize revenue.

#### **Revenue Handling & Business Growth**

* Track daily sales, prepare reports, and monitor revenue trends.

* Suggest promotional activities (happy hours, loyalty cards, festival offers).

* Monitor customer preferences and adapt menu/operations to increase sales.

* Control expenses by managing resources effectively.

* Support social media and online presence by highlighting new dishes or offers.

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### **Skills & Competencies**

* Culinary skills (basic to intermediate, depending on menu).

* Strong customer service and communication skills.

* Basic knowledge of POS (billing) systems and financial handling.

* Ability to multitask between kitchen and reception efficiently.

* Growth mindset: proactive in suggesting improvements, creative in menu and service ideas, and willing to adapt to new challenges.

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### **Qualifications**

* Prior experience in a cafe/restaurant preferred (chef, barista, or receptionist roles).

* Basic accounting/revenue handling knowledge.

* Passion for food, hospitality, and customer engagement.

* High energy, teamwork, and a willingness to learn.

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### **Growth Path**

* **Short Term**: Manage day-to-day operations, ensure consistent customer satisfaction, and increase repeat business.

* **Long Term**: Grow into a **Cafe Manager** role, responsible for team leadership, financial strategy, and expansion opportunities