Mahindra And Mahindra Limited

Customer Care manager - Harvesters

Mahindra And Mahindra Limited
Mohali
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Customer Care manager - Harvesters

Responsibilities & Key Deliverables

To achieve Spare part targets through dealers/distributors.

• Governance of Spare part centre.

• Identification of distributors.

• Identification of 3 S dealers (Sales, Service & Spares), upgrading existing dealers to 3 S dealers ensuring growth & development.

• Scrutinize dealer’s financial health and do financial planning accordingly.  

• Crucial role in explaining the schemes rolled out by company, deploying schemes at dealers/distributors, Customization of scheme (mix of product – parts as per dealer)

• Implementation of strategy/schemes for new product launch.

• Facilitate in Capturing Product ORC (Open Resolve Close) data, training field staff in using the application.

• Liaison with the Head CCM Farm Machinery and the dealers.

• Management & training of field staff.

Experience

 1 – 5 years of relevant experience in Harvester’s Business

.

Industry Preferred

Qualifications

B.Tech /BE - Agriculture (Preferred) / Mechanical / Automobile

                        Diploma –Agriculture, Mechanical, Auto Mobile (With Experience**)

General Requirements

Our commitment to Diversity, Equity, and Inclusion

Experience Level

Mid Level

Job role

Work location
Work locationMohali, Mohali P1-Admin, IN
Department
DepartmentSales & BD
Role / Category
Role / CategoryBD / Pre Sales
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameMahindra And Mahindra Limited
Job posted by Mahindra And Mahindra Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 5 years are eligible to apply for this job. You can apply for more jobs in Mohali to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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