Business Operations Intern

Company: Matrix Info Systems Pvt. Ltd.

Industry: Information Technology

Location: Delhi (On-site)

Eligibility: Freshers

Employment Type: Internship

Work Timing: 10 AM to 7 PM

Working Days: Monday to Friday

Stipend: 5 to 6k

About Matrix Info Systems Pvt. Ltd.Matrix Info Systems Pvt. Ltd. is an IT company serving clients across domestic and international markets. As we continue to grow, we're looking for a proactive Business Operations Intern to work closely with our directors, management, and various departments — gaining first-hand exposure to how a growing IT organization runs end to end.

About the Role

This dynamic internship is for someone who wants to understand how an IT organization actually operates — not just one department, but how all departments connect and coordinate. The intern will support directors, management, and administrative functions, with tasks assigned across operations as business needs arise, including regular calling responsibilities such as client coordination, cold calling, and customer support.

Key Responsibilities

•    Assist directors and management with day-to-day operational and administrative tasks

•    Coordinate between different departments to ensure smooth information flow and task follow-through

•    Support administrative work including documentation, scheduling, and record-keeping

•    Take ownership of ad-hoc operational tasks as they arise — the role requires flexibility to switch between tasks

•    Help track ongoing tasks/projects across departments and follow up on pending action items

•    Observe and learn how each department (HR, Sales, IT/Delivery, Finance, Admin, etc.) functions and how they coordinate with one another

•    Assist in preparing reports, updates, or documentation as required by management

•    Support smooth communication and coordination for both domestic and international stakeholders where required

•    Handle calling responsibilities as required — this may include cold calling for client coordination, follow-up calls, or customer support calls (an important part of this role)

Who Should Apply

Freshers only — no prior experience required

·      Genuinely interested in learning how organizational operations work across departments, not just one fixed task.

·      Willing to work within each department for coordination and to understand cross-functional workflows.

·      Comfortable with a dynamic role — tasks may shift between director support, management support, admin work, or general operations

Please note: This role suits only those who want hands-on, organization-wide exposure to operations and coordination. Apply only if you're genuinely interested in understanding how a business runs end-to-end, not seeking a fixed, single-function internship.

Required Skills

•    Strong verbal and written communication skills

•    Good coordination and interpersonal skills to liaise with multiple departments

•    Ability to multitask and adapt to changing priorities

•    Basic proficiency in MS Office / Google Workspace

•    A proactive, learning-oriented attitude

What You'll Gain•    Direct exposure to director- and management-level operations

•    A well-rounded understanding of how each department functions and coordinates

•    Practical experience in business operations within an IT organization operating in international markets

•    Strong foundation for a future career in operations, management, or HR

 QualificationAny graduate/postgraduate : (Freshers welcome)

How to Apply

Interested candidates can share their updated resume with the HR Team.

Name: Kumkum

Email: sukritika.singh@mis-pl.com

Phone: 9289967815