Automotive Service Advisor
GT and CompanyFixed
₹15,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹15,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 1 year
Basic EnglishJob highlights
8 applicants
Benefits include: Overtime Pay
Job Description
- Key Job Responsibilities
- Customer Reception and Consultation
- Greet customers and listen to their vehicle concerns.
- Gather information about vehicle symptoms, maintenance history, and service needs.
- Conduct preliminary vehicle inspections
- Service Recommendation
- Explain recommended repairs and maintenance services.
- Prepare accurate repair orders and service estimates.
- Advise customers on recommended maintenance schedules.
- Cost Estimation and Approval
- Provide detailed cost estimates for parts, labor, and additional services.
- Obtain customer authorization before work begins.
- Explain warranty coverage and service policies.
- Work Coordination
- Communicate customer concerns clearly to technicians.
- Schedule and prioritize repair work.
- Monitor repair progress and ensure timely completion.
- Customer Communication
- Keep customers informed about repair status, delays, or additional findings.
- Explain technical information in simple, understandable terms.
- Address customer questions and concerns professionally.
- Quality Control
- Review completed repairs and service documentation.
- Verify that work meets company standards.
- Ensure vehicles are ready for delivery.
- Vehicle Delivery
- Explain completed repairs and maintenance performed.
- Review invoices with customers.
- Provide recommendations for future maintenance.
- Administrative Duties
- Maintain accurate service records and customer information.
- Process payments, and warranty claims.
- Use workshop management software to track jobs.
- Sales and Customer Retention
- Promote additional services, maintenance packages, and accessories when appropriate.
- Build long-term customer relationships.
- Help achieve customer satisfaction and revenue targets.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Chandigarh to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chandigarh at apna.
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