Receptionist / Front Office Executive

Job Description – Front Office Executive

Company: Amartex Industries Ltd.

Location: Panchkula, Haryana

Position: Front Office Executive

Department: Administration / Front Office

Employment Type: Full-Time

Job Overview

We are looking for a Front Office Executive to manage the reception area, handle visitors and calls, and provide professional front-desk support while assisting with routine administrative activities.

Key Responsibilities

• Manage the reception/front desk and welcome visitors professionally.
• Attend and route incoming calls to the concerned departments.
• Handle visitor entries, appointments and meeting coordination.
• Receive and distribute courier, mail and documents.
• Maintain visitor and front-office records.
• Coordinate with internal departments regarding visitors and appointments.
• Handle basic administrative and office support activities.
• Maintain a clean, organized and professional reception area.
• Assist HR/Admin with documentation and other assigned tasks.
• Maintain confidentiality of company and visitor information.

Required Skills

• Excellent communication and interpersonal skills.
• Professional personality and customer-service orientation.
• Good knowledge of MS Office / MS Excel.
• Good telephone etiquette.
• Strong coordination and follow-up skills.
• Ability to handle multiple tasks efficiently.
• Good Hindi and English communication skills.

Candidate Profile

• Experience: 3-8 years in Front Office / Reception / Administration
• Qualification: Graduate in any discipline preferred.
• Candidates from Corporate, Retail, Hospitality or Manufacturing backgrounds will be preferred.
• Presentable and professional personality.

Key Performance Indicators (KPIs)

• Visitor & Reception Management
• Call Handling Efficiency
• Appointment Coordination
• Documentation Accuracy
• Internal Coordination
• Professional Customer/Visitor Experience