Kotak Mahindra Bank Limited

Sky Service Grievance Redressal - SME-Sky Channel-Customer Service

Kotak Mahindra Bank Limited
Thane
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Sky Service Grievance Redressal - SME-Sky Channel-Customer Service

- Responsible for handling grievance redressal related to Sky Channel services. - Acts as a Subject Matter Expert (SME) in customer service for Sky Channel. - Engages with customers to resolve service-related issues efficiently. - Requires good communication and problem-solving skills to manage customer concerns. - The role is based in Thane and involves direct customer interaction. - Focuses on maintaining customer satisfaction through effective grievance management. - Likely involves coordination with internal teams to resolve complaints. - Requires attention to detail and ability to handle multiple customer queries. - May involve working with service delivery and support processes. - Suitable for candidates with experience in customer service or grievance handling.

Job role

Work location
Work locationThane, 1461-Thane-Neptune Elements-Kisan Nagar-MAH, NEPTUNE ELEMENTS – 3RD FLOOR, PLOT NO – F3, S3/1, ROAD NO 22, Thane, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Thane to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

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