Front Office Executive

Front Office Associate – Hotel KiaaraHotel Kiaara is looking for a professional, friendly and responsible Front Office Associate to join our team. The role involves a 9-hour shift with flexibility for both day and night duties. We provide a supportive working environment where the candidate will get practical exposure to complete hotel front-office operations, guest handling, billing, reservations and daily hotel management. Food will be provided during duty hours, along with an opportunity to learn and grow in the hospitality industry.

• What We Offer9-hour duty shift – flexible day/night shifts.
• Food provided during duty hours.
• Professional yet friendly and supportive working environment.
• Hands-on training in hotel software, GST billing, reservations and front-office operations.
• Opportunity to learn complete hotel operations and build a strong career in the hospitality industry.

• Key ResponsibilitiesHandle guest check-in and check-out, room allocation, enquiries and front-desk operations.
• Learn and perform GST billing, invoice preparation and Dataman hotel software operations.
• Welcome guests professionally and ensure a friendly, comfortable and satisfactory guest experience.
• Handle guest requests, complaints and customer queries politely and efficiently.
• Maintain guest registers, booking records, bills, payments and other front-office documentation properly.
• Coordinate with housekeeping, reservations and other hotel departments for smooth operations.

Preferred Candidate: Good communication skills, basic computer knowledge, polite behaviour, willingness to learn and a professional attitude. Freshers with the right attitude and interest in hospitality are also welcome to apply.