Risk & Controls Analyst

Risk & Controls Analyst

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Risk & Controls AnalystThe Open Finance Risk & Controls team is part of the broader Services organization, which fuels global partner growth through cutting-edge solutions in Customer Acquisition and Engagement, Security, Business Insights, and Open Finance. We operate as the first line of defense, partnering with business leaders to assess operational risks and design controls aligned with our product risk strategy. Our team supports innovation while ensuring a strong control environment, collaborating closely with Product, Legal, Regulatory Affairs, Data Privacy, Global Ethics & Compliance, and Internal Audit.
As the 1st line of defense in the Open Finance’s Risk and Control team, you will play a key role in executing daily issue management, supporting control monitoring, and enabling stakeholder reporting. You’ll help maintain a robust control environment across Open Finance products and platforms, contributing to risk mitigation and continuous improvement initiatives.

Role Responsibilities:
Lead daily issue management activities including issue record creation, remediation planning and coordination (including drafting Corrective Action Plans), escalation of identified issues, and closure tracking.
Drive continuous improvement by refining issue management processes and drafting procedural documentation to support consistency and scalability.
Deliver training sessions to educate team members and broader stakeholders on issue handling procedures and best practices.
Prepare presentation materials for senior leadership, including slide development and content coordination for stakeholder updates.
Lead the development and maintenance of centralized resources for the global Open Finance Risk & Compliance team to support operational efficiency.
Assist in mapping controls to risks and regulatory requirements; support Risk and Control Self-Assessment (RCSA) documentation and control testing efforts.
Partner with Product, Legal, Compliance, Data Privacy, and Technology Risk teams to ensure alignment on issue remediation and control implementation.
Support governance and reporting activities by coordinating compliance management information across Boards and Committees and assisting with regulatory submissions as needed.
Promote a culture of proactive risk management through training, documentation, and collaboration with business stakeholders.

All About You:
0-2 years of experience in Risk Management, Compliance, or Audit within the Banking or Financial Services industry.
Familiarity with issue management frameworks, control testing, and regulatory compliance practices.
Strong organizational and documentation skills with attention to detail.
Excellent written and verbal communication skills.
Experience preparing executive-level reporting and stakeholder presentations.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Bachelor’s degree in Business, Finance, Risk Management, or related field preferred.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Experience Level

Mid Level