Cashier Receptionist

1. Billing & Transactions

• Handle customer orders through POS (Petpooja / KDS) system quickly and accurately.
• Collect payments via cash, UPI, credit/debit cards, and wallets.
• Issue bills, receipts, and refunds where required.
• Balance the cash drawer and reconcile transactions at the end of each shift.

2. Customer Interaction

• Greet customers politely and maintain a friendly, professional demeanor.
• Handle billing queries, discounts, loyalty programs (Reelo, etc.), and offers.
• Resolve minor customer complaints and escalate issues to the manager if needed.