Operation Executive

The Warden is responsible for day-to-day hostel operations execution, ensuring student safety, discipline, and service delivery as per SOPs.

Key Responsibilities●      Attendance & Leave Management

○      Take daily attendance and update systems/registers

○      Track absentees, late entries, and leave movements

○      Ensure strict adherence to app-based leave system

●      Student Support & Engagement

○      Act as first point of contact for students

○      Conduct regular student interactions and capture feedback

○      Support onboarding, room allotment, and daily student needs

●      Complaint & Ticket Handling

○      Log complaints accurately in the system

○      Coordinate with HK, R&M, and Security teams

○      Ensure closure confirmation from students

●      Room Audits & Compliance

○      Conduct daily room audits (hygiene, safety, assets)

○      Raise tickets for issues identified

●      Parcel & Records Management

○      Manage parcel entries and handovers

○      Maintain operational registers and reports

●      Health & Emergency Support

○      Identify unwell students and provide first-level assistance

○      Coordinate hospital visits and maintain health records

Eligibility Criteria

●      0–2 years experience in hostel, hospitality, or customer service roles

●      Strong interpersonal and problem-solving skills

●      Willingness to work in shifts