Field Collection Executive

Job Description – Field Collection ExecutivePosition: Field Collection Executive

Department: Collections

Industry: NBFC / Fintech

Employment Type: Full-Time

Location: Ghaziabad

Job SummaryWe are looking for a motivated and responsible Field Collection Executive to manage customer collections, follow up on outstanding payments, and ensure timely recovery of dues while maintaining professional relationships with customers.

• Key ResponsibilitiesVisit customers at their registered/residential/business locations for payment collection.
• Follow up with customers regarding overdue payments and outstanding dues.
• Achieve assigned daily, weekly, and monthly collection targets.
• Explain payment options and assist customers with resolving payment-related queries.
• Maintain accurate records of customer visits, collections, and follow-ups.
• Submit daily collection and field visit reports to the reporting manager.
• Handle customer interactions professionally and maintain good relationships.
• Coordinate with the internal Collection/Operations team regarding difficult or overdue cases.
• Follow company policies, collection procedures, and compliance guidelines.
• RequirementsMinimum 12th Pass / Graduate preferred.
• Experience in Field Collection, Loan Collection, Recovery, NBFC, Banking, or Finance will be preferred.
• Freshers with good communication and field-work ability may also apply.
• Good communication and negotiation skills.
• Comfortable with extensive field travel.
• Knowledge of the local area and local language is preferred.
• Basic smartphone and application handling skills.
• Must have a valid two-wheeler and driving license.
• Key SkillsCustomer Handling
• Collection & Recovery
• Negotiation Skills
• Communication Skills
• Target-Oriented Approach
• Field Visit Management
• Basic Smartphone/Technology Skills

CompensationCTC: As per company standards and candidate experience.

• BenefitsAttractive incentive structure based on performance.
• Career growth opportunities.
• Training and on-the-job support.
• Professional working environment.

Interested candidates can share their updated resume along with their contact details.