Senior

Senior

As Team Leader of the Screening team, you will be responsible for overseeing the day-to-day activities of the Screening Service and Screening Officers (SOs). The team is responsible for managing screening clearance and compliance process for KPMG’s incoming student candidates, employee and contractor population. 

Working closely with other Workforce Operations teams, you will collaborate with a wide range of stakeholders across the business, including Security Controllers, Engagement Leaders, Performance Leads, Risk, and Account Managers. A key aspect of the role is ensuring the delivery of an exceptional service while meeting demanding timescales and client requirements. Detailed roles & responsibilities include:

 

Team Leadership and Service Delivery

Performance and Service Management

 Risk Management and Compliance

Resource Planning and Operational Management

Subject Matter Expertise and Capability Development

Continuous Improvement and Stakeholder Management

Leadership Support

Deputise for the Service Lead as required, ensuring continuity of leadership and service delivery during periods of absence.

Skills required

The successful candidate is likely to demonstrate the following knowledge, skills, and experience:

 

Screening Knowledge and Expertise

Strong awareness and understanding of UK screening frameworks, including Baseline Personnel Security Standard (BPSS) requirements.

Experience acting as a Subject Matter Expert (SME) within projects, providing specialist guidance and support.

 

Leadership and Team Development

Proven experience leading teams within a shared services or operational environment.

A track record of coaching, developing, and motivating colleagues to achieve high performance and deliver exceptional service.

The ability to foster a culture of continuous improvement and service excellence.

 

Communication and Stakeholder Management

Excellent written and verbal communication skills.

Strong interpersonal skills, with the ability to build effective relationships and communicate confidently with stakeholders at all levels.

The ability to influence, challenge constructively, and negotiate with confidence across a range of audiences.

 

Analytical and Problem-Solving Skills

Strong analytical, reporting, and decision-making capabilities.

Excellent attention to detail, with the ability to assess information accurately and identify potential risks or issues. 

 

Resilience and Personal Effectiveness

High levels of resilience, with experience working in a fast-paced, client-focused environment with minimal supervision.

Strong organisational skills, with the ability to prioritise competing demands and manage workloads effectively under pressure.

A proactive approach to problem solving, with the confidence to work autonomously and make informed decisions.

 

Technical Proficiency

Strong IT skills, including proficiency in Microsoft Office applications such as Excel, PowerPoint, and Word.

Experience using SAP or equivalent HR and workforce management systems.

Experience using ServiceNow – Case Management  

 

Experience Level

Senior Level