Shift Manager/Assistant Manager

Builds Team Talent: 1. Handles all employee concerns with a sense of urgency 2. Treats all team members fairly and with respect 3. Ensures no team members is placed in position until all training is complete 4. Provides regular communication to team including goals and results 5. Source, trains, retains, and develops team members that improve the Guest experience 6.Executes team service through effective scheduling, cross training, and deployment 7. Executes development plans for talented team members to grow their career • Drives Sales Growth: 1. Owns local store marketing in trade area, becoming integrated into the community 2. Tracks results 3. Involves entire team by communicating goals, results, and action plans 4. Ensures the restaurant is well maintained including cleanliness 5. Ensure all products are available to Guests every shift and execute all products to standard 6.Utilizes appropriate suggestive selling • Plans and Communicates: 1. Discusses issues with other managers 2.Discusses shift plan with team 3. Involves entire team by communicating goals, results, and action plans 4. Makes adjustments to assignments during the shift to achieve goals 5. Ensures self and team handles all Guest concerns utilizing LEADS with a sense of urgency 6. Executes travel paths and delegates tasks as required 7. Ensures each shift is appropriately staffed to meet hospitality with speed goals