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Civil Line

Maheru


1. Partner & Technician Management
Shortlist, onboard, certify, and evaluate
partners/technicians performance as per SOPs.
Ensure availability and manage upgrades or terminations
2. Training & Development
Conduct initial training, reskilling,
upskilling, and periodic refresher programs.
Deliver hands-on field training through OJTs
3. Performance Monitoring & Customer Support
Track KPIs and performance metrics of partners and technicians.
Take corrective actions based on evaluation outcomes.
Guide and support in resolving escalated issues within TAT to ensure
customer satisfaction.
4. Operational Compliance
Conduct audits, inventory reconciliation, and FTTx device
inspections.
5. Mobility Device Services
Handle walk-in customer interactions, device repairs/swaps, CRM entries,
and software upgrades.
Train and support extended service points.
6. Field Readiness & Ad-hoc Activities
Travel to touchpoints as required.
Participate in special initiatives like complaint handling, out-calling,
and coaching Jio Associates.


Device Repair Technician

Govind Garh

Paltan Bazaar

Reliance jio is on third party.
Reliance Jio is hiring Installation Engineers (Third-Party Payroll)
📍 Location: Rishikesh / Uttarakhand
EligibilityITI / Diploma / 12th Pass / Graduate
Freshers and experienced candidates can apply
Two-wheeler and driving license preferred
Job ResponsibilitiesJioFiber installation and activation
Router and device configuration
Customer support and issue resolution
Service quality and timely installation
Salary & BenefitsFixed salary + Incentives
Training provided
Career growth opportunities

📞 Contact: Sachin Yadav
 Mobile: 9760533439


Installation Techinician

Tulsi Vihar Colony

Gandhi Nagar

We need candidates from MP – Shivpuri, Vidisha, Chanderi, Bina, Gwalior

﻿Job Description:
We are looking for a dedicated and enthusiastic BPO Telecaller to join our team. This is a work-from-home opportunity with rotational shifts.
Key Responsibilities:
Handle inbound calls professionally
Communicate with customers to provide information about products/services
Resolve customer queries and concerns effectively
Maintain call records and update customer details accurately

Requirements:
Minimum 4GB RAM mobile device is mandatory
Strong and stable internet connection
Good communication skills
Ability to work in rotational shifts
Willingness to work 6 days a week
Basic understanding of customer handling

Work Schedule:
6 days working (1 weekly off)
Rotational shifts

Location: Work From Home (Guna, Ashok Nagar, Gwalior, Vidhisha)


Customer Care Executive

Raja Mandi

Panchkuian

Job Description

1. Ensure material tracking and reconciliation management,
2. Visit sites regularly and ensure all sites are up and running,
3. Supervise radio frequency optimization related activities,
4. Oversee quality control of PBOT vendors/ contractors/ SOLPAR,
5. Conduct acceptance test processes,
6. Assist Sr. Field engineers in audits on time to time basis,
7. Manage deployment related activities conducted by vendor/contractors,
8. Configure L2 switch to connect access points and enhance network,
9. Trouble shoot faults related to router and replace faulty hardware,
10. Link capacity upgrade /micro wave upgrade for sites with more than,70% utilization,
11. Execute field activities as per work orders issued by Network,Operations Centre for improving network performance and customer,complaint resolution,
12. Meet customers, conduct surveys and provide feedback on network,coverage and capacity improvement

Education Required

Diploma (Electrical engineering)

Skills and Competencies

1. Knowledge and experience of network deployment, operations and,maintenance,
2. Vendor management skills,
3. Project management skills,
4. Problem solving skills,
5. Supervisory skills,
6. Team player

Experience Required

Fresher


Network Diploma Engineer Trainee

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Reliance Jio Jobs - 29 Verified Vacancies

Device Repair Technician

Installation Techinician

Customer Care Executive

Network Diploma Engineer Trainee