Digital Repair Specialist
Reliance JioFixed
₹15,000 - ₹17,000
Earning Potential
₹17,000
Fixed
₹15,000 - ₹17,000
Earning Potential
₹17,000
Field Job
Full Time
Min. 1 year
Basic EnglishJob highlights
Urgently hiring
2 applicants
Benefits include: PF, Travel Allowance (TA), Petrol Allowance, Internet Allowance, Flexible Working Hours, Health Insurance, ESI (ESIC)
Job Description
1) Air fiber Installation
2) CCTV Installation
3) Good communication
4) Customer satisfaction
Job Responsibilities
1. Shortlist, onboard and certify Partner/Technician
2. Ensure availability and manage upgrades or terminations
3. Conduct initial training, reskilling, upskilling, and periodic refresher programs
4. Deliver hands-on field training through OJTs
5. Track KPIs and performance metrics of partners and technicians
6. Take corrective actions based on evaluation outcomes
7. Guide and support issue resolution within TAT to ensure customer satisfaction
8. Conduct audits, inventory reconciliation and FTTx device inspections
9. Handle walk-in customer interactions, device repairs/swaps, CRM entries, and software upgrades
10. Train and support extended service points
11. Travel to touchpoints as per requirement
12. Handle complaint management, out-calling, and coaching Jio Associates as per need
Skills & Competencies
1. Customer Focus
2. Communication skills
3. Problem Solving skills
4. Handset repair skills
5. Knowledge of spares operations
6. Knowledge of CRM Systems
7. Technical knowledge and field team management skills
Regards,
Mohammed Arab
6353515263
Job role
Job requirements
About company
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You can expect a minimum salary of 15,000 INR and can go up to 17,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
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