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Collections Manager-SUPPORT SERVICES-CollectionCollections Manager - Support Services-CollectionJob Role:Monitoring and maintaining branch collection.Managing repossession &amp; handling team.Co-ordination with collection agency, repossession agent, sale of vehicle.Legal formalities.Job Responsibilities:Candidate will responsible to hire/complete the team Will handle the vendor management.Job Requirements:Minimum graduation (MBA preferable), and thorough knowledge of collection activity.  Managerial position experience required.Personality Traits:Should be able to take major decisions independentMust be able to manage team efficiently<h4>Experience Level</h4>Mid Level

Kotak Mahindra Bank

Manager - DSMG - Two-Wheeler Loans - X Bucket - Patna - Parth Ashtha - JM*1. Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket) 2. Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it. 3. Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts 4. Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers. 5. Track &amp; control the delinquency of the area (Bucket &amp; DPD wise) and focus on nonstarters 6. Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT 7. Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting 8. Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force 9. Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA. 10. Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio &amp; initiate detailed account level review of high-ticket accounts 11. Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the companyEducational Qualification: Post Graduate/ Graduate in any discipline

Tata Capital Finance Ltd

Collections Manager-Loss Recovery-SUPPORT SERVICES-CollectionCollections Manager - Support Services-Collection<ol><li>Daily DRR</li><li>Door to door visit</li><li>Daily customer follow up</li><li>Target v/s achievement</li><li>Monitoring of collection agency   </li></ol>

Collection Manager <ul><li>Required urgentjy for Business Loan / SME Collection</li><li>Local candidates and immediate joiners will be preferred.</li><li>Product - SME / BIL</li></ul> Share your updated resume now.

Indusind Bank Limited

Manager - Collections - Housing - Collections - Non - X bucket - Vijayawada - RK Galleria - JM (M1 - M3)Core Responsibilities:o Handle collections for the assigned area and achieve collection targets on various parameters like resolution,  flows, credit cost and roll rates (depending on the bucket)o Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it.o Increase the fee income / revenue and develop intiatives to control and reduce the amount of vendor payoutso Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.o Track &amp; control the delinquency of the area (Bucket &amp; DPD wise) and focus on nonstarterso Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TATo Build relationships with key clients to ensure timely collections are made  and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaultingo Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in forceo Allocate work to the field executives  and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA.o Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio &amp; initiate detailed account level review of high ticket accountso Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company Job Qualifications:Graduate : Yes Masters/Postgraduate:  Optional

Manager - Collections - Housing - Collections - Non - X bucket - Kolkata - Park Plaza - JM (M1 - M3)Core Responsibilities:o Handle collections for the assigned area and achieve collection targets on various parameters like resolution,  flows, credit cost and roll rates (depending on the bucket)o Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it.o Increase the fee income / revenue and develop intiatives to control and reduce the amount of vendor payoutso Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.o Track &amp; control the delinquency of the area (Bucket &amp; DPD wise) and focus on nonstarterso Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TATo Build relationships with key clients to ensure timely collections are made  and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaultingo Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in forceo Allocate work to the field executives  and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA.o Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio &amp; initiate detailed account level review of high ticket accountso Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company Job Qualifications:Graduate : Yes Masters/Postgraduate:  Optional

Manager - Collections - Housing - Collections - X bucket - Medak U - Wahedas Medak Business Centre - JMThe Collections Manager will be responsible for overseeing the collection process for X bucket in Medak and Wahedas Medak Business Centre. This role involves managing the collection team and ensuring timely recovery of dues from customers. The manager will also be responsible for maintaining accurate records and reports related to collections.

CLUSTER COLLECTION MANAGER        Role ProfileZONAL COLLECTION MANAGER05/10/2023  <div>ROLE SPECIFICATION                                                                                                                       </div><table border="1" cellpadding="0" cellspacing="0" width="635"><tbody><tr><td valign="top" width="35.33123028391167%">Role Title-- </td><td valign="top" width="64.66876971608833%"> Collection Manager </td></tr><tr><td valign="top" width="35.33123028391167%">Employee Interviewed</td><td valign="top" width="64.66876971608833%"> </td></tr><tr><td valign="top" width="35.33123028391167%">Reports To</td><td valign="top" width="64.66876971608833%">NATIONAL COLLECTION HEAD</td></tr><tr><td valign="top" width="35.33123028391167%">Company</td><td valign="top" width="64.66876971608833%">Muthoot FinCorp Ltd-SULB</td></tr><tr><td valign="top" width="35.33123028391167%">Function/Department</td><td valign="top" width="64.66876971608833%">COLLECTION &amp; RECOVERY</td></tr><tr><td valign="top" width="35.33123028391167%">Written By</td><td valign="top" width="64.66876971608833%"> </td></tr><tr><td valign="top" width="35.33123028391167%">Approved By (Jobholder)</td><td valign="top" width="64.66876971608833%"> </td></tr><tr><td valign="top" width="35.33123028391167%">Approved By (Immediate Superior)</td><td valign="top" width="64.66876971608833%"> </td></tr><tr><td valign="top" width="35.33123028391167%">Date (Written On)</td><td valign="top" width="64.66876971608833%">05/010/203</td></tr></tbody></table> <div> ROLE SUMMARY</div>Collection managers oversee the financial collection department of a company and are responsible for the correct invoicing of clients and the timely receiving of payment.  <div>ORGANIZATIONAL CHART</div>              <div>KEY RESPONSIBILITIES</div><table border="1" cellpadding="0" cellspacing="0" width="634"><tbody><tr><td width="28.391167192429023%">Role and Responsibility </td><td valign="top" width="71.60883280757098%"><ul><li>Overseeing staff members and ensuring the accurate and timely invoicing of customers.</li><li>Setting payment collection goals and targets for the department.</li><li>Creating and implementing a strategy to improve the collection of outstanding credit.</li><li>Implementing collection policies and procedures to avoid excessive outstanding credit.</li><li>Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.</li><li>Implementing deadlines for invoicing and payment collection.</li><li>Negotiating with customers in cases when non-payment occurs.</li><li>Preparing monthly feedback reports on payment collections.</li><li>Remaining informed of any legislative procedural training regarding debt collection.</li><li>Training and mentoring of staff members in the collections department.</li></ul> </td></tr><tr><td width="28.391167192429023%"> </td><td valign="top" width="71.60883280757098%"> </td></tr></tbody></table> <div>KEY INTERACTIONS</div><table border="1" cellpadding="0" cellspacing="0" width="634"><tbody><tr><td width="50%">Internal Stakeholders</td><td width="50%">External Stakeholders</td></tr><tr><td valign="top" width="50%"><ul><li>Business</li><li>Legal</li><li>Operation Risk</li><li>Field Technical Team</li><li>Audit</li><li>Risk,</li><li> Compliance</li></ul>  </td><td valign="top" width="50%"><ul><li>Customers</li><li>Insurance Providers</li><li>Regulatory Authorities</li><li>Referral Sources</li></ul> </td></tr></tbody></table>    KEY CHALLENGES <ul><li>Lack of current contact information.</li><li>Disjoint communications.</li><li>Lack of self-served solutions.</li><li>Meeting compliance requirements. </li><li>Lack of automation.</li><li>Providing secure communications</li></ul>   <div>KEY SKILLS &amp; BEHAVIOURAL ATTRIBUTES </div><ul type="disc"><li>Experience with accounting software such as Quickbooks and General Ledger and advanced knowledge of MS Excel.</li><li>The ability to work accurately and independently.</li><li>Good verbal and written communication skills.</li><li>Excellent analytical skills and an eye for detail.</li><li>Outstanding leadership and managerial skills.</li><li>Strong time and people management skills.</li><li>Ability to work to strict deadlines.</li></ul>  <div>EDUCATION / EXPERIENCE</div>Bachelor’s degree in finance, accounting, or a related field.<ul type="disc"><li>7-9 years’ experience as a collections manager.</li></ul>

Muthoot Fincorp Limited

CLUSTER COLLECTION MANAGER<table border="1" cellpadding="0" cellspacing="0" width="635"><tbody><tr><td valign="top" width="35.33123028391167%">Role Title-- </td><td valign="top" width="64.66876971608833%"> Collection Manager </td></tr><tr><td valign="top" width="35.33123028391167%">Employee Interviewed</td><td valign="top" width="64.66876971608833%"> </td></tr><tr><td valign="top" width="35.33123028391167%">Reports To</td><td valign="top" width="64.66876971608833%">NATIONAL COLLECTION HEAD</td></tr><tr><td valign="top" width="35.33123028391167%">Company</td><td valign="top" width="64.66876971608833%">Muthoot FinCorp Ltd-SULB</td></tr><tr><td valign="top" width="35.33123028391167%">Function/Department</td><td valign="top" width="64.66876971608833%">COLLECTION &amp; RECOVERY</td></tr><tr><td valign="top" width="35.33123028391167%">Written By</td><td valign="top" width="64.66876971608833%"> </td></tr><tr><td valign="top" width="35.33123028391167%">Approved By (Jobholder)</td><td valign="top" width="64.66876971608833%"> </td></tr><tr><td valign="top" width="35.33123028391167%">Approved By (Immediate Superior)</td><td valign="top" width="64.66876971608833%"> </td></tr><tr><td valign="top" width="35.33123028391167%">Date (Written On)</td><td valign="top" width="64.66876971608833%">05/010/203</td></tr></tbody></table>  ROLE SUMMARYCollection managers oversee the financial collection department of a company and are responsible for the correct invoicing of clients and the timely receiving of payment.  ORGANIZATIONAL CHART              KEY RESPONSIBILITIES<table border="1" cellpadding="0" cellspacing="0" width="634"><tbody><tr><td width="28.391167192429023%">Role and Responsibility </td><td valign="top" width="71.60883280757098%"><ul><li>Overseeing staff members and ensuring the accurate and timely invoicing of customers.</li><li>Setting payment collection goals and targets for the department.</li><li>Creating and implementing a strategy to improve the collection of outstanding credit.</li><li>Implementing collection policies and procedures to avoid excessive outstanding credit.</li><li>Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.</li><li>Implementing deadlines for invoicing and payment collection.</li><li>Negotiating with customers in cases when non-payment occurs.</li><li>Preparing monthly feedback reports on payment collections.</li><li>Remaining informed of any legislative procedural training regarding debt collection.</li><li>Training and mentoring of staff members in the collections department.</li></ul> </td></tr><tr><td width="28.391167192429023%"> </td><td valign="top" width="71.60883280757098%"> </td></tr></tbody></table> KEY INTERACTIONS<table border="1" cellpadding="0" cellspacing="0" width="634"><tbody><tr><td width="50%">Internal Stakeholders</td><td width="50%">External Stakeholders</td></tr><tr><td valign="top" width="50%"><ul><li>Business</li><li>Legal</li><li>Operation Risk</li><li>Field Technical Team</li><li>Audit</li><li>Risk,</li><li> Compliance</li></ul>  </td><td valign="top" width="50%"><ul><li>Customers</li><li>Insurance Providers</li><li>Regulatory Authorities</li><li>Referral Sources</li></ul> </td></tr></tbody></table>    KEY CHALLENGES <ul><li>Lack of current contact information.</li><li>Disjoint communications.</li><li>Lack of self-served solutions.</li><li>Meeting compliance requirements. </li><li>Lack of automation.</li><li>Providing secure communications</li></ul>   KEY SKILLS &amp; BEHAVIOURAL ATTRIBUTES <ul type="disc"><li>Experience with accounting software such as Quickbooks and General Ledger and advanced knowledge of MS Excel.</li><li>The ability to work accurately and independently.</li><li>Good verbal and written communication skills.</li><li>Excellent analytical skills and an eye for detail.</li><li>Outstanding leadership and managerial skills.</li><li>Strong time and people management skills.</li><li>Ability to work to strict deadlines.</li></ul>  EDUCATION / EXPERIENCEBachelor’s degree in finance, accounting, or a related field.<ul type="disc"><li>7-9 years’ experience as a collections manager.</li></ul>

Manager- OTC Collection AnalystWho we are?  Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We’re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality. Sustainability is a top priority for our company. We committed to invest 75 percent of new product development R&amp;D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place. Please visit and follow Johnson Controls LinkedIn for recent exciting activities.Why JCI: <a href="https://www.youtube.com/watch?v=nrbigjbpxkg" rel="noopener noreferrer" target="_blank">https://www.youtube.com/watch?v=nrbigjbpxkg</a>Asia-Pacific LinkedIn: <a href="https://www.linkedin.com/showcase/johnson-controls-asia-pacific/posts/?feedView=all" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/showcase/johnson-controls-asia-pacific/posts/?feedView=all</a>Career: <a href="https://www.youtube.com/watch?v=EwhAYCz6x_4" rel="noopener noreferrer" target="_blank">The Power Behind Your Mission</a>OpenBlue: <a href="https://www.youtube.com/watch?v=bFbZIj0Sj6Y" rel="noopener noreferrer" target="_blank">This is How a Space Comes Alive</a>How will you do it?<ul><li>Responsible for overseeing collections activities for North America and Canada customers .</li><li>Establish goals &amp; metrics of the process and drive, co-ordinate team to meet and exceed them .</li><li>Accountable to drive results to enhance business performance</li><li>Resource forecasting basis volume projection and availability of current resources</li><li>Drive internal audits and propose improvements relevant to Cash and Collection value stream </li><li>Manage risks and controls; promote a culture of transparency</li><li>Design, develop and improve collection strategies to reduce past due and unapplied cash to optimize productivity</li><li>Establish contacts/relationship with key stakeholders and have regular connect to resolve complex operational issues</li><li>Minimum: Postgraduate / Master’s Degree in any stream  Working experience within a Shared Services, Captive/Outsourced environment supporting North America region is mandatory</li><li>Should have an experience in Call Centre model working on both Inbound and Outbound</li><li>Working in US working hours (night shift) is a mandatory requirement Demonstrate leadership, interpersonal and collaboration skills to effectively supervise, mentor and influence team.</li></ul>What we look for?<ul><li>Minimum: Postgraduate / Master’s Degree in any stream</li><li>Working experience within a Shared Services, Captive/Outsourced environment supporting North America region is mandatory</li><li>Should have an experience in Call Centre model working on both Inbound and Outbound</li><li>Working in US working hours (night shift) is a mandatory requirement</li><li>Around 5 years people management experience is preferred</li><li>10-11 years of experience in Cash &amp; Collection Processes in a Global/MNC environment, includes managing teams of 20-30 people over this period</li><li>Experience in North American process transition would be preferred</li><li>Proven experience in running collection cycles, credit processes, use of Collection tools (e.g., Get Paid) and establishing metrics to ensure process adherence.</li><li>Systems knowledge in ERPs (MacPac, Mapics, Amer, Oracle &amp; SAP) will be preferred</li><li>Proficiency in Collections Tools like Getpaid, Contact Tool, High Radius is required</li><li>Excellent customer service, business communication (both verbal and written) and follow-up skills with the ability to work in a fast-paced team environment while meeting deadlines</li></ul>What we offer:We offer an exciting and challenging position. Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities which will stretch your abilities and channel your talentsDiversity &amp; Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate.  Our D&amp;I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.<h4>Experience Level</h4>Mid Level

Johnson Controls Ltd

Collection Manager-Loan Against Property- CollectionJob Responsibilities:<ul><li>Monitoring &amp; resolving delinquent cases</li><li>Regular follow up and visits to delinquent customers.</li><li>Achieve the bucket wise resolution target through the in-house/agency </li></ul>Job Requirements: Should have experience in Mortgage Loan, Loan against property CollectionsComfortable with using MS Word and MS ExcelGood Communication and interpersonal skillsDemonstrable team management skillsKnowledge of provisions of the law (Specially IBC / SARFAESI / NCLT / Immovable Properties) will be added advantage.Educational Qualifications: Should be graduate and above. Work Experience: Minimum work experience of 5 years Exposure to secured lending asset products can be considered.Delhi – M3 – CTC – 7.5 Lacs (8 Years Exp.) (Delhi – Cana ought, Noida – East Delhi)Mumbai – M3 – CTC - 7.5 Lacs (8 Years Exp.) Kalina (Up to Bhayander - Western) Central up to Thane.Bangalore – M2 – CTC – 5.5 Lacs (5 Years Exp) Chennai – M2 – CTC – 5.5 Lacs (5 Years Exp)Local candidate preferred only. HDFC Cretelia, Piramal, Tata Housing,  <h4>Experience Level</h4>Mid Level

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