Customer Service Officer - Retail
Equitas Small Finance Ltd
Work from Office
Full Time
Min. 1 yearJob Description
Customer Service Officer - Retail
- nswer inquiries via phone, live chat, email, or social media.
- Resolve complaints and troubleshoot issues with patience and empathy.
- Process transactions including orders, refunds, exchanges, and account updates.
- Document interactions accurately in internal CRM or helpdesk software.
- Escalate complex problems to senior teams or other departments when needed.
- Follow up with clients to verify complete satisfaction
Job role
Job requirements
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Akola to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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