Doctor Engagement Counsellor

Job Title:

Doctors Engagement Counsellor (BAMS / BHMS)

Role Category:

Healthcare / Medical Support / Telecalling

Job Type: Full-time

Minimum Experience: 1 Year

Mandatory Language: Marathi (Fluent Speaking)

Required Education: BAMS or BHMS degree

Job Description

We are looking for a qualified and empathetic Doctors Engagement Counsellor with a background in BAMS / BHMS to join our team. In this role, you will act as the primary bridge between our organization and healthcare professionals/patients. You will be responsible for handling clinical queries, guiding individuals through medical consultations, and fostering robust provider engagement.

Fluency in spoken Marathi is a strict requirement as you will be managing communication across the Maharashtra region.

Key Responsibilities

Relationship Management: Act as a dedicated point of contact to build, nurture, and maintain long-term professional relationships with medical professionals.

Tele-consultation Support: Conduct clinical follow-ups, handle inbound inquiries, and make outbound calls to optimize healthcare delivery and engagement.

Data Management: Maintain precise records of daily communications, medical feedback, and queries in our system.

Requirements & Qualifications

Education: Valid degree in BAMS (Bachelor of Ayurvedic Medicine and Surgery) or BHMS (Bachelor of Homeopathic Medicine and Surgery).

Experience: Minimum 1 year of experience in medical counselling, clinical coordinates.

Language Skills: Must be fluent in spoken Marathi alongside a good command of English/Hindi.

Key Skills: Strong interpersonal communication, active listening, clinical empathy, and basic computer proficiency (MS Office/CRM).

Interested person can contact HR through whatsapp 8105463435 or mail afreenbanu.syed@porteamedical.com