Education Counsellor

Job Description – Education Counsellor

Position: Education Counsellor

Company: Wipgen Consultancy Services LLP

Department: International Internship Programs

Location: Bengaluru (or as applicable)

Employment Type: Full-Time

About Wipgen

Wipgen Consultancy Services LLP is an international education and career services organization specializing in paid hospitality internships and global career opportunities. We assist students in securing internships with reputed hotels and hospitality organizations across countries such as France, Belgium, Mauritius, New Zealand, Thailand, Malaysia, Vietnam, and other international destinations.

Job Summary

The Internship Counsellor is responsible for guiding students through the entire international internship journey—from initial counselling and program selection to enrollment, documentation, visa guidance, and pre-departure support. The ideal candidate should possess excellent communication, sales, and counselling skills with a strong passion for helping students build international careers.

Key Responsibilities

1. Student Counselling

• Counsel students regarding international internship opportunities.
• Understand students' academic background and career aspirations.
• Recommend suitable internship destinations and programs.
• Conduct one-on-one counselling sessions through phone, video calls, and in-person meetings.

2. Lead Management

• Contact and follow up with enquiries generated through CRM, website, social media, colleges, educational partners, and referrals.
• Maintain accurate records of all student interactions in the CRM.
• Convert prospective leads into enrolled candidates.

3. Admission & Documentation

• Explain program structure, eligibility criteria, fees, timelines, and internship benefits.
• Assist students in completing application forms.
• Verify and collect all required documents.
• Coordinate with internal teams to ensure timely processing.

4. Visa & Pre-Departure Support

• Guide students regarding visa documentation requirements.
• Coordinate with the visa processing team.
• Conduct pre-departure orientations.
• Keep students updated on every stage of their application.

5. Relationship Management

• Build and maintain strong relationships with students and parents.
• Respond to queries and concerns professionally.
• Ensure continuous follow-up until students successfully begin their internships.

6. Sales & Business Development

• Achieve monthly counselling, enrollment, and revenue targets.
• Participate in education fairs, seminars, webinars, and college outreach activities.
• Generate referrals through existing students and institutional partnerships.

7. Coordination

• Collaborate with the admissions, documentation, marketing, and operations teams.
• Coordinate interviews with international partner hotels and employers.
• Ensure smooth communication between students and overseas partners.

Required Skills

• Excellent verbal and written communication skills.
• Strong counselling and interpersonal abilities.
• Sales and negotiation skills.
• Customer relationship management.
• Lead nurturing and follow-up.
• Time management and organizational skills.
• Attention to detail.
• Problem-solving ability.
• Target-oriented mindset.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM software.

Educational Qualification

• Bachelor's Degree in any discipline.
• Candidates with qualifications in Hospitality, Hotel Management, Business Administration, Tourism, or related fields will have an added advantage.

Experience

• Freshers with excellent communication skills are encouraged to apply.
• 1–3 years of experience in education counselling, study abroad services, admissions, or international internship counselling is preferred.
• Experience in hospitality recruitment or overseas education consulting will be an added advantage.
• Key Performance Indicators (KPIs)Monthly enrollment targets.
• Lead conversion ratio.
• Student satisfaction score.
• Follow-up efficiency.
• Documentation accuracy.
• Visa success rate (where applicable).
• CRM data management.
• Parent and student relationship management.
• Desired Qualities: Passion for helping students build successful international careers.
• Positive attitude and self-motivation.
• Professional appearance and conduct.
• Ability to work in a fast-paced, target-driven environment.
• Strong teamwork and collaboration skills.
• Willingness to travel for college visits, seminars, education fairs, and student counseling events.
• Compensation & BenefitsCompetitive salary.
• Attractive performance-based incentives.
• Career growth opportunities.
• Professional training and development.
• Exposure to international hospitality internship programs.
• Supportive and collaborative work environment.

Join Our TeamAt Wipgen Consultancy Services LLP, we believe in empowering students with global career opportunities through world-class international internship programs. If you are passionate about counselling, student success, and international education, we invite you to join our growing team and make a meaningful impact.